Senior Manager
Home Centre - Landmark Group
مجموع سنوات الخبرة :15 years, 3 أشهر
Achieved the YTD Sales Target, reached to 108% Plus 18% Growth VS LY in 2019-2020 With Homecentre Branch
● Achieved the YTD Sales Target, reached to 110% plus 61% Growth VS LY in 2020-2021 with Home Centre
● Rewarded as best profitable store in 2020 with Home Centre
● Rewarded as best profitable & growing store in 2021 with Home Centre
Manage daily operations of branch office to meet business goals.
Supervise and guide a team of professionals to maximize revenue.
Ensure customer satisfaction by delivering timely and quality services.
Develop business plans for optimal use of resources and time.
Assist in interviewing, recruiting, and training staffs.
Develop marketing plans to achieve sales target and increase brand visibility within the assigned area.
Organize regular meetings with management to discuss about business updates, issues and opportunities.
Train staffs on daily responsibilities, brand promotion and customer service activities.
Evaluate employee performance and develop individual development plans.
Evaluate existing business procedures and recommend improvements.
Address customer issues and queries in accurate and timely manner.