Support Services Team Leader
Danish Refugee Council
Total years of experience :14 years, 10 Months
Drafting/Signing as POC; Contracts with suppliers and stakeholders
• Oversee the activities of shipping, receiving, and warehouse personnel.
• Managing three Basis Team, where Teams in each Base include, Supply Chain
Assistant (3), Finance Assistants (3) Drivers, & Cleaners. Total of (10-20 Staff,
depending on Projects Fund & needs)
• Safety & Security Focal Point for South Area of Jordan.
• On-boarding new hires, evaluate employee performance to ensure that the
entire team runs efficiently while providing guidance to make team members
more effective.
• HR Focal point in field offices, handling HR Matters.
• Tutoring the team, where I hold Trainings in regard to Supply chain, HR Related
(Onboarding, inductions, CoC…etc.) for all staff (Program & SC Staff)
• Directly contributing to warehouse activities during busy periods to ensure a
high level of customer service and preventing teams from falling behind during
high-order volume time periods.
• maintain standards for safety measures
• Hotel Booking for staff and visitors coming to south of Jordan, in Hotels that we
created a FWA with (fixed prices all year)
• HR Duties, to include coordination with main office with everything that have to
do with Staff Related HR Matters such as time sheet Programing the Attendance
sheet Machine, their issue with Health insurance...etc.
• Supervising procurements and Service /Work Activities making sure it
follows proper guidelines, where purchases are in accordance with agreed upon
threshold (to determine Single quote, RFQ, & OR RFP Purchases)
• Oversees Fleet related issues and car bookings
• trained Investigator, after attending e-Learning Training Course about effective
workplace Investigation Workshop, By O.S.A.C.O
• Oversee the activities of shipping, receiving, and warehouse personnel. Logistics team leaders develop and maintain schedules, on board new hires, evaluate employee performance to ensure that the entire team runs efficiently while providing guidance to make team members more effective.
• Directly contributing to warehouse activities during busy periods to ensure a high level of customer service and preventing teams from falling behind during high-order volume time periods.
• maintain standards for safety measures
• HR Duties, to include coordination with main office with everything that have to do with Staff Related HR Matters.
• Supervising procurements and Service /Work Activities making sure it follows proper guidelines.
• Oversees Fleet related issues and car bookings.
Analyzing complex business challenges and developing solutions. Structuring innovative business deals. Evaluating market trends and establishing strategic direction. Aligning marketing and operations initiatives to drive profits. Building strategic partnerships. Ability to persuade, influence, negotiates, and closes. Resolved a number of issues and latent asset deficiencies from the project handover phase. Reporting of all productivity, inventory, work orders, etc. Inventory Management including levels, purchasing, security and controlling values. Ensure adequate safety precautions and training are observed and maintain suitable working environment (meeting all required standards). Restructured operations by reducing overhead and reassigning job responsibilities to streamline workflow efficiency.