Project Manager
Rotary Engineering
Total years of experience :12 years, 11 Months
o Handling all the IT-Administration, IT-Helpdesk related issues, support, purchase, implementation, infrastructure
development, new office establishment.
o To plan, procure, manage and sustain all current and future IT (Network, Hardware, software) requirements & projects, pertaining to the business requirements.
o Defines, develops, and tracks strategic and tactical technology projects, works with senior leadership to define project priorities and scheduling.
o Responsible for enterprise IT security standards, including working with others to define and enforce these guidelines.
o Update/maintenance of PC, Server, Network equipment, ERP/SAP.
o Participation in Global office activities.
o Develop a structured framework for project delivery and timelines management.
o IT Budget preparation and its proper allocation, utilization, monitoring of variance
o Overall Management of various Projects. EVT(Engineering Valley Tower) Saudi Arabia, HQCC China Project, Ezer Korya, AT Housing Saudi Arabia, Derasat in Saudi Arabia.
o Implementation of various IT Policy / Work Flow Implementation.
o Scope for ERP Development, Implementation of ERP
o Project Management (schedule meetings, interviews and project activities related to bid management)
o Leading the IT initiative in all respects…software or related hardware, strategic or tactical.
o Holding a thorough biz. perspective and develop a Project road map basis the same.
o Ensuring a system architecture that enables an extremely quick adaptation to suit dynamic user requirements.
o Alongside the project road map, conceive and on-board an able team, guide and mentor them to achieve requisite goals.
o Identification and deploy latest tools to enhance biz. intelligence, in turn deriving a firm basis for developing market relevant App features thereby taking the customer experience to a new high, providing a sustained competitive advantage.
o Ensure the quality of deliverables and effectively manage the team and day-to-day relationships to ensure project scope delivery.
o Effectively communicate and track all local issues, trends, and KPI's
o Successfully implementation of Google Apps.
o Data gathering and Analysis
o AD Implementation, VOIP, Structured Networking.
o Implementation of Organizational Chart thru Refresh Indicator.
o MPLS network implementation.
o Implementation of IT Security Policy.
o Coordination with different stake holders like client, project team, vendors to mobilize the project.
o Timely Review for the overall development and integration of requirements.
o Manage relationships and coordination between different teams at different locations.
o Manage relationships with all vendors and sub-contractors. Monitor their progress and adherence to the contract.
o Successfully monitoring IT related support internal user groups. Managing a team of Call coordinator, resident hardware, system & networking engineers and coordinated for AMC related problems with vendors & support staff.
o Working closely with various financial establishment of the organization in coordination with internal Finance & Accounts Dept. for various documentation, budget preparation & approval.
o Creation of new IT policy & applied it through entire organization.
o Managing team of IT Engineers, IT System Admin & IT Call Coordinators.
o Involved in projects like IT management tool Adventnet, kaseya, HPOV
o Implementation of IT Asset management & bar-coding of all assets.
o Overall operational support throughout the organization.
o Assessing the requirement in consultation with the user group
o Ensuring strict adherence to the procedures in system support.
o Training programs setup for various software.
o Preparation of Bill of Material, SLA for various IT support, services etc, Co-ordination in procurement of all IT equipments, hardware and software.
o Ensure meeting of timelines assigned to each step of project operation for successful completion
o Handling all the IT-Administration, IT-Helpdesk related issues, support, purchase, implementation, infrastructure development, new office establishment.
o IT Service Delivery.
o Documentation management and content management
o Project Management (schedule meetings, interviews and project activities related to bid management)
o Successful implementation of Google Apps.
o Data gathering and Analysis
o Successful implementation of various company related websites.
o MPLS network implementation.
o Coordination with different stake holders like client, project team, vendors to mobilize the project.
o Timely Review for the overall development and integration of requirements.
o Manage relationships and coordination between different teams at different locations.
o Manage relationships with all vendors and sub-contractors. Monitor their progress and adherence to the contract.
o Handling team of IT Executives & Engg.
o Successfully monitoring IT related support internal user groups. Managing a team of Call coordinator, resident hardware, system & networking engineers and coordinated for AMC related problems with vendors & support staff.
o Working closely with various financial establishment of the organization in coordination with internal Finance & Accounts Dept. for various documentation, budget preparation & approval.
o Creation of new IT policy & applied it through entire organization.
o Assisting in hardware installation and maintenance of workstations, servers, networking equipment, and other supporting hardware.
o Managing Workstation Installation, Configuration & Support for various applications (DELL, HP, SUN, IBM, SGI).
o Installation of operating systems like Windows, Linux.
o Managing groups and user accounts assigned permissions to users.
o Involved in projects like IT management tool Adventnet, kaseya, HPOV
o IT Asset management & bar-coding of all assets.
o Overall operational support throughout the organization.
o Assessing the requirement in consultation with the user group
o Ensuring strict adherence to the procedures in system support.
o Training programs setup for various software.
o Co-ordination in procurement of all IT equipments, hardware and software.
o Preparation of Bill of Material, SLA for various IT support, services etc
o Ensure meeting of timelines assigned to each step of project operation for successful completion
o Liaison with external vendors for receiving quotations and other details such as delivery schedules & payment terms
o Prepare Comparison sheet and negotiate on terms with Vendors
o Ensure regular follow-up with vendors for on time deliveries
o Preparing and generation of various IT-MIS reports.
o Performed user account creation, deletion, and configuration.
o Supervised backup and disaster recovery operations.
o Performed occasional off-hours and remote support.
o Installation of software’s maintained them & process for AMC.
o Insurance coverage for IT Asset.
o Introduction of new Vendors.
o Analyze, log, track of Fugro Jason software and hardware matters of significance pertaining to networking connectivity issues, printer, OS, server and application to meet business needs.
o Coordinate hardware and software installations and upgrades to ensure work is performed in accordance with company policy. Recommends resolutions to complex matters of significance and coordinate the implementation of the approved course of action.
o Performed training and mentoring for clients in-house & at clients locations.
o Performed software demonstrations and presentations at customer sites.
o Provided support Pan India, Malaysia, Indonesia & Perth client’s location eg. RIL, ONGC, GSPC, Fugro Clients at Malaysia etc.in managing Jason Application & Power Log software.
o Maintained AMC contracts by keeping track record & continuous monitoring upon various support related issues.
o Coordinate and monitor troubleshooting to isolate and diagnose common system problems, document system events to ensure continuous functioning. Recommend course of action and implement as approved.
o Troubleshooting and installation of software’s on 64 & 32bit based hardware.
o Utilize standard corporate tools to record changes, service requests, and problem activities for tracking purposes.
o Assisting in hardware installation and maintenance of workstations, servers, networking equipment, and other supporting hardware.
o Regular visit at client’s location to provided support & training related to various issues/queries.
o Pre & Post AMC support.
o Managed Successful coordination between marketing, sales & various internal dept. team.
o Handled, managed & resolved various customers queries/issues related to application & hardware.
o Installation of operating systems like win98, 2k, 2k3, Linux.
o Configuring FTP server to maintaining the shared folders in the organization.
o Configuring and implementing DHCP, DNS installation & configuration.
o Dual booting the system with two or more OS. (Windows, Linux)
o Installation of all software applications for Linux and windows.
o Troubleshooting the PC Assembling, hardware Components Installations and Software Installations and also using the third party tools & utilities.
o Analyze, log, track of Fugro Jason software and hardware matters of significance pertaining to networking connectivity issues, printer, OS, server and application to meet business needs.
o Coordinate hardware and software installations and upgrades to ensure work is performed in accordance with company policy. Recommends resolutions to complex matters of significance and coordinate the implementation of the approved course of action.
o Performed training and mentoring for clients in-house & at clients locations.
o Performed software demonstrations and presentations at customer sites.
o Provided support Pan India, Malaysia, Indonesia & Perth client’s location eg. RIL, ONGC, GSPC, Fugro Clients at Malaysia etc.in managing Jason Application & Power Log software.
o Maintained AMC contracts by keeping track record & continuous monitoring upon various support related issues.
o Coordinate and monitor troubleshooting to isolate and diagnose common system problems, document system events to ensure continuous functioning. Recommend course of action and implement as approved.
o Troubleshooting and installation of software’s on 64 & 32bit based hardware.
o Utilize standard corporate tools to record changes, service requests, and problem activities for tracking purposes.
o Assisting in hardware installation and maintenance of workstations, servers, networking equipment, and other supporting hardware.
o Regular visit at client’s location to provided support & training related to various issues/queries.
o Pre & Post AMC support.
o Managed Successful coordination between marketing, sales & various internal dept. team.
o Handled, managed & resolved various customers queries/issues related to application & hardware.
o Installation of operating systems like win98, 2k, 2k3, Linux.
o Configuring FTP server to maintaining the shared folders in the organization.
o Configuring and implementing DHCP, DNS installation & configuration.
o Dual booting the system with two or more OS. (Windows, Linux)
o Installation of all software applications for Linux and windows.
o Troubleshooting the PC Assembling, hardware Components Installations and Software Installations and also using the third party tools & utilities.