Mahfooz Ahmad Khan, Sr. Weblogic Server Administrator

Mahfooz Ahmad Khan

Sr. Weblogic Server Administrator

DHL

Location
United States
Education
Master's degree, Computer Scicence & Applications
Experience
26 years, 2 Months

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Work Experience

Total years of experience :26 years, 2 Months

Sr. Weblogic Server Administrator at DHL
  • My current job since October 2011

• System evaluation, capacity planning, and documenting project plans, Implementation and Rollback processes.
• Installation & configuration of new Weblogic server, maintain & support the existing servers.
• Application deployments, Java & Weblogic upgrades, Patches implementation, Server migrations, JVM heap tuning, Problem Analysis, Work-around & Resolution, Domain template, Application Backup & Recovery, Monitoring tools/scripts
• Installation/Configuration of SSL certificates
• Coordinate and Support Configuration Management, Development, QA, and POC efforts by providing integrated environment.
• Handle escalated application alerts, identify & resolve issues in production and non-production environments.
• Participate in weekly CRP & team meeting.

Sr. System Engineer at Magellan Health Services
  • United States - Virginia - Richmond
  • November 2010 to October 2011

• Maintain & Support J2EE/Middleware Infrastructure for various MMA projects
• Proactively work on improving system stability, availability, and performance
• Investigate issues, prioritize and resolve multiple critical issues, and help management in determining the impact and provide input into their resolution
• Coordinate and prioritize escalated activities, including implementation of system upgrades, enhancements, and testing.
• Installation and configuration of WebLogic servers, Node manager, domain, cluster, JDBC data source, SSL, and LDAP security provider.
• Application deployments, monitoring, and troubleshooting in Production and QA environments.
• Participate in team meetings to discuss project and future upgrade plans and changes
• Coordinate and support development and QA efforts by providing integrated environment for application build and quality assurance.

Sr. WebLogic Server Administrator at Cox Communication
  • United States - Georgia - Atlanta
  • July 2010 to September 2010

• Installed WebLogic server, configured domain, servers, cluster, JDBC data source/RAC, and participated in iServ application deployment/upgrade in Production, QA and Staging.
• Participated in team meetings to discuss project and future upgrade plans and changes
• Worked directly with vendors to discuss existing issues related to iServ application and supported software
• Worked with cross-functional teams including TAS, ETSC, and IDS to understand, discuss, troubleshoot and resolve application issues.
• Implemented solution/patches and CRQs (including Weblogic and application patches) in Production and QA environments.

Application Support Engineer at Nokia
  • United States - Georgia - Atlanta
  • February 2010 to April 2010

• Installed Weblogic10.3, configured domain, servers, JDBC data source, and deployed application
• Implemented changes in Apache web server httpd.conf file
• Verified application build, deployed application, tested/validated SNMP and web services (SOAP XML).

Operation & Production Support Engineer at AT&T
  • United States - Georgia - Atlanta
  • June 2005 to November 2009

• Installed, and administered Weblogic8.1 and 9.2 in Production and non-production environments.
• Configured Weblogic Domains with Clusters, JDBC data source, connection pools, JMS servers, Connection Factories, Queues/Topics, and Work-manager.
• Deployed build in Production, QA, Load test, Training, and DR environments.
• Installed & configured Sun-JDK, Introscope agent in Production and non-production environments.
• Regular Production code push during maintenance window, Implemented 2007-DST changes, JVM/heap changes in Production and Load-Test environments.
• Configured Web services for Remedy and AOTS (AT&T OnlineTicketingSystem) interfaces in QA.
• Configured Load test Simulators (for HLA, NBA-API, Billing Notes, CAM, CPC, and CSI interfaces).
• Wrote new and modified existing shell scripts for various works (such as code staging/deployments, server-bounce, file transfers, process-monitoring, log/error checks etc).
• Setup cron-jobs in Production and non-Production environments and reviewed job status.
• Supported ClarifyCRM application and interfaces in Production and non-production environments (QA, Load-test, Training, and DR) on daily basis and on-call support on rotation.
• Handled system & application alerts, identified & resolved issues in production and non-production environments. Participated in project meetings and Production bridge calls.
• Documented/maintained all related plans, procedures, and processes.
• Provided functional guidance and information to less-experienced/newly-joined team members.
• Collaborated with cross-functional teams including Developers, DBAs, System Admins, Network Admin, QA and Training to understand, discuss and resolve issues.

Integration Test Engineer at Hewlett Packard (HP)
  • United States - California
  • January 2005 to April 2005

• Database restoration from backup file, Weblogic server setup, configuration, and application build deployments.
• SSL configuration
• API integration test plan, test cases, execution, verification, validation, defect tracking, and reporting.
• Coordination of test case execution with offshore resources.

Product Quality Assurance Engineer at Clarify
  • United States - California
  • February 2000 to November 2004

• Reviewed system requirements and product specifications.
• Prepared & reviewed functional test plans, procedures, and test cases.
• Created/maintained test data and test results, tracked bug/issues/CRs and worked with developers towards its resolutions.
• Reviewed test results for compliance to specifications and reported discrepancies to management.
• Set up environment for ClarifyCRM web-based and client/server applications (including Weblogic, CBO, Tuxedo, FD server, Fulcrum Search Server, and Actuate reports).
• Created new database for Clarify application testing using Clarify Makedb tool, legacy data import/export using Dataex, backup & restoration on Win2K and UNIX machines for every new and maintenance builds in QA/testing environment.
• Understood functional and technical aspects of various modules of ClarifyCRM including Support, Sales, Helpdesk, Call Center, Clear Quality, Logistics, Process Manager, Analytics, Auto-destination, Rule manager, Notifier, Email-clerk, FD server, and Customer Interaction Manager.
• Installed ClarifyCRM application builds and performed manual/automated testing.
• Performed Clarify Classic client User Interface, and Database schema customization using UIEditor, and DDEditor.
• Analyzed and reviewed code changes with developer, and verified /validated Change Requests

Sr. System Specialist at TATA Infotech Ltd
  • India - Delhi
  • March 1997 to August 1999

Worked on different offshore & onsite projects related to Child Welfare.

Education

Master's degree, Computer Scicence & Applications
  • at Aligarh Muslim University
  • June 1993
Master's degree, Computer Science
  • at Aligarh Muslim University
  • June 1993
Bachelor's degree, Statistics
  • at Aligarh Muslim University
  • June 1989

Completed Bachelor of Science with Statistics, Mathmatics, and Physics.

Specialties & Skills

Production Support
Weblogic
Application Support & System Admin
Shell Scripting & Automation

Languages

English
Expert

Training and Certifications

Oracle Weblogic Admin (Certificate)

Hobbies

  • Community service and Dawah