HR Talent Acquisition Lead (Aviation/Aerospace/IT)
Aviation Indeed
Total years of experience :15 years, 3 Months
Deal with commercial/chartered/private jet airline companies and other domains • Source candidates through various job platforms • Take interviews on call, virtual & face to face along with different analytical and aptitude tests • Meet with clients and work collaboratively to increase the efficiency • Cater to the hiring needs of our clients • Close the job profiles in a stipulated time • Manage the hiring team and provide an action plan • Work towards the business association with different projects • Has headed hiring projects strategically & effectively • Build job descriptions of various job roles pertaining to the company’s needs • Train new recruits in the team • Give a presentation on HR strategies relevant to a job role • Make sure to meet the TAT (turnaround time) given by the client
Train aspiring cabin crew on Safety & Emergency Procedures, Grooming, First Aid, and Interview Skills • Coach on customer service or aviation soft skills • Perform career counseling in customer service or the aviation industry • Organize career workshops • The certificate course for cabin crew prepared by me provides a sharp edge to the cabin crew career • Prepare career counsel objectives for discussion • Prepare course modules with the questionnaire • Worked on training performance track systems like student development matrix and student assessment report • Well-versed with MS Office • Discuss possible scenarios which can occur on board the aircraft and how to tactfully deal with them
Solely responsible for the aviation and grooming policies and modules of the entire Ludhiana center Keep track of students attendance, grooming and aviation performance overall knowledge Health and exercise routine is being briefed Work in hand with operations and contribute to the operations delivery Meticulously train students about various safety aspects on board in the flight Ensure proper grooming standards Provide complete and thorough training on first aid and emergency scenario Properly familiarize students with the interiors of the aircraft and emergency procedures Teach students to be efficient in their service standards on board starting right from basic hospitality ethics Give proper insight into aviation environment Ascertain the students learn proper customer interaction and service recovery Inform the students about the importance of crew relationship and resource management Effectively maintain the punctuality of conducting the classes Maintain proper documentation of the daily classes and inform the Centre Operational Manager Update the student progress reports effectively Contribute to the daily operations at the centre Facilitate data management and team management Ensure proper handling of queries of students and parents by effective counseling Productive house calling to maintain the complete track of student attendance
Responsible for safety and standards throughout the cabin Ensure compliance with company policy and procedures Maintain consistently high onboard standards Ensure sales target are met and exceeded Initiative to address difficult issues Contribution to on time performance and excellent customer service Strive to maintain operational excellence and efficiency Responsible for cash taken during the flight Efficient contribution to duty free sales and food sale service
Taught Mathematics and Science to students of Grade I to V (Primary Classes)
* Prepared objectives and outlines for courses of study and assisted in developing curriculum.
* Taught English language to students of Grade I to VIII (Primary and Secondary Classes)
* Counseled students when adjustment and academic problems arose and met with parents
* Taught Biology to students of Grade VI to VIII (Secondary Classes)
* Prepared, administered and corrected tests; kept attendance and grade records.
* Taught Mathematics, Science and English language to students of Grade I to V (Primary Classes).
* Conducted quiz tests within the school and judged too.
* Thorough organizer of daily quotes and news with students and kept track
* Arranged PTM (Parents Teacher meeting) to discuss the student’s performance
* Assess the student progress and arrange extra-curricular activities to keep them active and learning
Sole responsibility of ensuring a good performance of the flight and the team
* Supervised the new recruits and the other cabin crew members in flight
* Evaluated the crew on their knowledge of safety, security and service on time to time basis
* Conducted a proper briefing before the flight and active control of de-briefing
* Efficiently liaised between the flight deck and the cabin crew
* Tasked with the responsibility of ensuring the company rules and regulations are adhered to
* Meticulously resolved all the issues on board in the flight
* Provided immediate services and attention to the passengers and the crew on board
* Ascertained the satisfaction and comfort of all the passengers on board in the flight
* Methodically completed the entire paperwork with regard to the aircraft maintenance issue (cabin defect log book)
and flight record
* Confidently dealt with any and every emergency onboard and provided first aid when required
* Carefully submitted all the documents pertaining to sale on board with detailed inspection
* Assigned the responsibility of fellow crew members on layover flights about their health and welfare
Operated on short, medium, long and ultra-long flights at over 100 destinations
* Worked in Boeing 777 ER and 777 LR, Airbus 340, 330, 300, 319, 320, 321 which is a part of the Airbus 330/300
family and 320 families
* Looked after the economy section in Airbus 319/320/321/330/300/340 aircraft
* Regularly attended the preflight briefing.
* Took part in regular briefing, safety emergency procedures, first aid and service procedures discussion, flight details,
work positions and assigned to look after the handling of the passengers
* Entrusted with the responsibility of maintaining the safety and security of the flight wherein checking the safety
equipment and security check of the aircraft is involved
* Ascertained the cleanliness of the aircraft, and that the information details in the seat pocket are updated and the
meals and beverages are stocked up adequately
* Welcomed the passengers with a courteous smile and small pleasantries
* Checked the boarding passes of the passengers and assisted them in finding their seats
* Took extra care of elderly passengers, small children, pregnant women and handicapped passengers. Kept an eye for
drunk or suspicious passengers
* Ensured that the seat belt is fastened, seat is kept upright, the tray table is stowed, windowshades up and galley
secured before take off
* Informed the passengers about the safety procedures and made sure all the hand luggage is stored properly
* Looked after the passengers throughout the flight for their meals, drinks and comfort
* Deftly gave the first aid to the passengers when the need arose
* Sold the duty free items on the board and advised the passengers on the restrictions of carrying duty free items at
various destinations
* Assisted and worked in the business and first class for 3 years as well as in the economy class and provided complete
support to the team
* Oversaw that the crew conducted their duties efficiently and ensured that the passengers are comfortable throughout
the flight
* Trained in handling and carefully disposing off the dangerous goods onboard
* Provided complete information on safety for emergency situations
* Prepared the flight before the landing of the aircraft at the destination
* Took care of safe dismemberment of passengers and that no luggage or any suspicious item is left behind
* Greeted the passengers while they disembarked from the aircraft
* Managed and maintained the flight reports and submitted it to the management
Efficiently troubleshoot any of the computer issues that arose
* Received the customer support calls from USA and ensured that the queries and issues are resolved
* Provided complete information pertaining to the product and services to the customers
* Escalated the issues and followed up with the cases which needed extra attention and action
* Meticulously completed the entire call logs and reports
* Answered the calls of the customers in a prompt and courteous manner
* Documented and reported the customer feedback to the supervisor daily
Basic Computer Skills
