Network Administrator
Emirates Industrial Laboratory
Total years of experience :7 years, 6 Months
o Installation and maintenance of Windows Server 2012/2019.
o Configuring and troubleshooting of Dell SonicWALL TZ 300 Firewall.
o Configuring Active Directory, DHCP, FTP, DNS Server.
o Enabling group policies.
o Enabling remote users to access corporate LAN with VPN connectivity.
o Technical support of Operating Systems (Windows XP/Vista/7/8/10).
o Virus Protection and Eradication.
o Microsoft Office 365 Administration (Exchange Online, OneDrive, SharePoint, OneNote)
o Create user accounts and their privileges.
o Backup Management, Reporting and Recovery using Symantec Backup Exec.
o Updating servers with latest service packs.
o Maintaining the Email control panel provided by Etisalat.
o Configuring Email ID's on the systems, maintaining, troubleshooting and backup the PST file.
o Configuring Vlans, STP, RSTP, VTP, and Ether channel on Cisco switches
o File and Print Management.
o Troubleshooting Software / Applications.
o Record, maintain inventory of hardware, Printers, Software & Server licensing.
o Provide Support to Biometric & payroll software.
o Provide CCTV & Telephony (Avaya) support.
o Installation and configuration of ERP Application.
o Train the end users on their specific modules.
o Create user accounts and manage their access permissions.
o Analyze and troubleshoot application software and database issues.
o Follow up application bugs and tasks with the application provider
o Liaison between staff and the ERP consultant on additional system requirement/customization.
o Recommend new features or changes to configuration based on user feedback.
o Application testing and patch updates.
o Resetting the different documents with the approval of management in order to enable changes.
o Perform data backup on regular basis.
Worked in Penfos Systems (P) Ltd.
As a Network Professional Engineer,
Hyderabad, India,
Aug 2010-Aug 2012
RESPONSIBILITIES:
• Troubleshooting of LAN/WAN and implementing changes on Cisco routers, hubs and switches.
• Maintenance of network availability and monitoring of services.
• Identify, troubleshoot and report on network performance issues.
• Handle responsibilities of managing configurations and the deployment of equipment in compliance with established technology policies.
• Coordinate with clients to ensure quality level of support; interacts with users in non-technical, clear terms.
• Acquired deep understanding of all supported our client's products and interfacing networking equipment
• Organize and prioritize technical support schedule and maintains troubleshooting log.
• Configuring Access control lists giving access to inbound and outbound internet traffic.
• Tasked to improve on these or develop better versions to cover the needs of some of the other sectors of business that use computers as well.
• Install and maintain these computer hardware and other components that are required to make equipment work accordingly
• Rendering expertise in network infrastructure & TCP/IP, network documentation, architecture diagram formulation.
B.COM (Comp) Anwar-ul-uloom degree college OSMANIA UNIVERSITY