Mahmod hegazi, Technical Support Representative

Mahmod hegazi

Technical Support Representative

WE - Telecom Egypt

Location
Egypt - Cairo
Education
Bachelor's degree, Banking
Experience
1 years, 4 Months

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Work Experience

Total years of experience :1 years, 4 Months

Technical Support Representative at WE - Telecom Egypt
  • Egypt - Cairo
  • April 2018 to July 2019

About the Job:
Receiving Inbound Calls & Handling Customer Complaints.
Responding To Customer Inquiries.
Maintaining Customer Satisfaction.
Solving Technical Problems Related To ADSL.

Job Requirements:
Grads & Bachelor Degree Holders.
Very Good English Level.
CCNA Knowledge is preferred.
Excellent Communication Skills.

Education

Bachelor's degree, Banking
  • at Sadat academy for management sciences
  • January 2017

Analyze the main activities of Commercial Bank in a contemporary way, through the traditional realization of banks and contemporary activities in their management. Banks manage this risk. In addition, the participant examines bank failures and causes, banking, and e-marketing, reviews the Basel agreements, capital adequacy and some banking and financial laws and regulations.

Specialties & Skills

Leadership
Creativity
Problem Analysis
Planning
Problem Solving
Python 3
Bootstrap
Microsoft Outlook
AJAX technique
Google API
Router Configuration
Network Fundamentals
SVG, Canvas
JavaScript 6
Web Design

Languages

English
Expert
Arabic
Native Speaker

Memberships

1 Milion Arab Coder
  • certified student and supporter
  • March 2019

Training and Certifications

Full Stack Development Track (Certificate)
Date Attended:
June 2019

Hobbies

  • Online Games
  • Web desgin
  • Football