Mahmood Ahmad

Computer Administrator at Sky Advertising

• India
• February 2013 to May 2016

Installation, Configuration and Troubleshooting of Microsoft (XP, Windows 7)
 Configure access to shared folders, Manage shared folder permissions, Configure file
system permissions, Ownership of files and folders.
 Managing remote location trough Remote Connection Tools like Remote Desktop, Team
 Responsible for Software, Application installation and monitoring performance.
 Troubleshooting, installing and configuring Mail Clients like MS-Outlook& Outlook
Express, Window Mail.
 Installation, configuration and maintenance of Local and Network Printers.
 Networking Support (LAN), Like Cabling, NIC and Switch Management.
 Software Support (Ms-Office, Anti-Virus like MacAfee and Symantec).
 Configuration of Switches and routers both.
 Troubleshoot the network problems.
 VLAN configuration.
 Configuration IP Address and LAN, WAN services maintaining.
 Network and Share printer Installation, Troubleshooting and Maintenance.
 Remote management by Team viewer, VNC viewer and Remote Desktop to solve issues.
 Use of Disk Quote, Backup and Restore facilities, configure access to the share folders.
 Configuring and Troubleshooting of Microsoft Operating Systems (Windows7, 8).
 Configuring and Troubleshooting the System Drivers.
 Maintenance of company’s Desktops, Laptops, Printers.
 Resolve E-mail related issues (MS Outlook).
 Troubleshooting and problem solving on Network.