Mahmood Ahmad, Sales Manager - North

Mahmood Ahmad

Sales Manager - North

SG Technical Services (Pvt.) Ltd.

Lieu
Pakistan - Islamabad
Éducation
Master, Management
Expérience
31 years, 3 Mois

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Expériences professionnelles

Total des années d'expérience :31 years, 3 Mois

Sales Manager - North à SG Technical Services (Pvt.) Ltd.
  • Pakistan - Islamabad
  • Je travaille ici depuis juillet 2018

▪ Leading the Sales team to meet desired results.
▪ Manage Sales activities for North region
▪ Manage Enterprise product portfolio
▪ Provide Pre-Sales support for enterprise products from HPE, DellEMC,
Huawei and many others
▪ Provide assistance to deployment and post sales teams in supporting the
products
▪ Work with customers and Sales department towards achievement of targets
▪ Providing technical consultation to customers requiring servers, storage and
enterprise class solutions based on hardware and software
▪ Support sales team in communication with other product manages and
principals
▪ Work with sales team for creation and updating of Sale Funnel and pipeline

Enterprise Product Manager - North à Mushko Electronics (Pvt.) Ltd.
  • Pakistan - Islamabad
  • septembre 2017 à juin 2018

▪ Manage HPE product portfolio
▪ Provide Pre Sales support for HPE and other enterprise products
▪ Provide assistance to deployment and post sales teams in supporting the products
▪ Manage Sales team for North region
▪ Work with customers and Sales department towards achievement of targets
▪ Providing technical consultation to customers requiring servers, storage and
enterprise class solutions based on hardware and software

Manager Support and Pre-Sales à Ora-Tech Systems (Pvt.) Ltd.
  • Pakistan - Islamabad
  • février 2013 à août 2017

- Provide Pre and Post sales support for all HP and Huawei Products
- Manage Customer Support Department for the North region
- Work with customers and Sales departments towards achievement of targets
- Providing support to the Pre Sales team for solution design and product selection
- Providing technical consultation to customers requiring enterprise class solutions based on hardware and software

Enterprise Business Manager à Megaplus
  • Pakistan - Islamabad
  • avril 2011 à décembre 2012

▪ Management of Regional Enterprise Department
▪ Provide Pre Sales support for All ESG Hardware and Software Products
▪ Conduct Customer Focused Workshops and POCs
▪ Technical Training for All Pre Sales and Post Sales Staff on latest
technologies
▪ Educating Sales Team on Recent Product Changes/Upgrades
▪ Providing technical consultation to customers requiring servers, storage and
enterprise class solutions based on hardware and software
▪ Solution designing and costing for Pakistan and Afghanistan
▪ Funnel Management for the region

Asistant Manager Enterprise Solutions à Megaplus
  • Pakistan - Islamabad
  • avril 2010 à mars 2011

▪ Providing technical consultation to customers requiring servers, storage and
enterprise class solutions based on hardware and software
▪ Configuring Dell/EMC/IBM servers and storage.
▪ Solution designing and costing for Pakistan and Afghanistan
▪ Funnel Management with Dell & EMC
▪ Customer Advocacy in terms of solution with respect to DAS/NAS/SAN

Deployment Specialist à Inbox Business Technologies (Pvt.) Ltd.
  • Pakistan - Islamabad
  • janvier 2009 à mars 2011

▪ Provide solutions to complex technical problems faced by the field services
team
▪ Design and deploy Network solutions for corporate clients.
▪ Design and deploy WAN optimization and web security solutions based on
Blue Coat’s Hardware/Software Solutions
▪ Design and deploy software solutions based on Microsoft server
technologies, Symantec Products, IBM Products and virtualization products
like HyperV and Vmware.
▪ Write sales proposals for Hardware/Software, workstations, servers and
network equipment (Wired/Wireless) for major accounts.
▪ Generate executive level reports for Deployment Services Department.
▪ Being an AWSE, provide support to IBM customers for xSeries servers,
System x, BladeCenter, IBM storage solutions and third party storage
solutions.
▪ Work with the training and research department to create and rollout
trainings for Support & Services Department

Manager Technical à Inbox Business Technologies (Pvt.) Ltd.
  • Afghanistan
  • septembre 2007 à décembre 2008

▪ Act as project manager/point of contact for customers having maintenance
contract with the company
▪ Provide solutions to complex technical problems faced by the field services
team
▪ Provide Hardware/Software, Network and Server support to key Clients.
▪ Design and deploy Network solutions for corporate clients.
▪ Write sales proposals for Hardware/Software, workstations, servers and
network equipment (Wired/Wireless) for major accounts.
▪ Manage a staff of 20+ employees maintaining internal as well as customer
networks (Ethernet/802.11x), Mail, Proxy, DHCP, DNS and Web Servers.
▪ Generate executive level reports for Support & Services Department.
▪ Being an AWSE, provide support to IBM customers for xSeries servers,
System x and BladeCenter
▪ Work with the training and research department to create and rollout
trainings for Support & Services Department

Manager Customer Support à Inbox Business Technologies (Pvt.) Ltd.
  • Afghanistan
  • septembre 2002 à août 2007

▪ Manage Customer Support department for North Region.
▪ Provide Hardware/Software, Network and Server support to key Clients.
▪ Design and deploy Network solutions for corporate clients.
▪ Write sales proposals for Hardware/Software, workstations, servers and
network equipment (Wired/Wireless) for major accounts.
▪ Manage a staff of 20+ employees maintaining internal as well as customer
networks (Ethernet/802.11x), Mail, Proxy, DHCP, DNS and Web Servers.
▪ Maintain site inventory of Hardware and Software, responsible for
Accounts/Finance and operations.
▪ Generate executive level reports for Customer Support Department.
▪ Work with the MIS department to maintain the company VPN based on
SUSE Linux including Asterisk PBX and Domino.
▪ Being an AWSE, provide support to IBM customers for xSeries servers

Network/Hardware Engineer à Unisoft Private Limited
  • Afghanistan
  • mai 2000 à septembre 2002

▪ Provide Hardware/Software support to Software/Web Developers.
▪ Maintain a network consisting SQL, Mail, Proxy and Web Servers.
▪ Maintain Hardware and Software Inventory.

Senior Helpdesk Specialist/Systems Engineer/Technical trainer à BMS Priority International (Pvt.) Ltd.
  • Afghanistan
  • août 1999 à mai 2000

▪ Provide instruction in a classroom environment to students for A+ and MCSE (Windows NT 4.0 Track) certification.
▪ Provide customer support, solutions assessment and recommendations to clients of TopNet Internet services (A subsidiary of BMS).
▪ Provide Hardware and Software support services to corporate clients.
▪ Provide maintenance and administration of in house network comprised of Windows NT/2000 based Exchange, SQL and Proxy servers

Customer Support Administrator à Falcon Engineering
  • Pakistan - Islamabad
  • octobre 1997 à février 1999

▪ Provided support to our sales and services/support departments in a
Technical Sales Consultant capacity
▪ Provide technical assistance in the sales of IBM RISC based Servers and
Intel based servers (i.e., AS/400, RS/6000, Netfinity)
▪ Provide implementation, design and troubleshooting support for Hardware
& Network solutions

Hardware Dept. Coordinator à The Machines
  • Pakistan - Islamabad
  • septembre 1992 à octobre 1997

▪ Maintained and managed in office Hardware and Software inventory.
▪ Assembled, configured and Installed PCs to customer specs.
▪ Assisted in designing and Implementation of Network Solutions.
▪ Provided support for and acted as a liaison for several maintenance
contracts provided by our company to our customers and other vendors to
our organization.

Éducation

Master, Management
  • à Virtual University of Pakistan
  • juillet 2018
Baccalauréat, BA
  • à Alkhair University
  • mars 2008

Specialties & Skills

Customer Service
Storage Hardware
Dell PowerEdge Servers
Hardware Engineers
IBM Servers
Servers and Storage Solutions
Computer Networks and Communication
Cloud Computing

Langues

Anglais
Expert
Urdu
Langue Maternelle
Pashto
Moyen