Mahmoud Abdou, Senior Sales executive

Mahmoud Abdou

Senior Sales executive

ARAMEX Company

Location
Kuwait - Al Farawaniyah
Education
Bachelor's degree, Sociology
Experience
4 years, 0 Months

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Work Experience

Total years of experience :4 years, 0 Months

Senior Sales executive at ARAMEX Company
  • Kuwait - Al Kuwait
  • January 2012 to August 2013

Jan 12 to present: ARAMEX Company KUWAIT

Sales executive (outdoor team)
• Building and Managing sales force and customer network.
• Visiting potential customers for new business
• Negotiating the terms of an agreement and closing sales
• Gathering market and customer information and providing feedback on future buying trends.
• Preparing quotation, proposals & technical write-up
• Identifying new market and business opportunities, prospects and customers
• Assisting customers in the product operation and answering their questions.
• Knowledge of the Kuwait market with regards to Key verticals & potential business houses.
• Sending marketing and sales action plan to the head of the Sales
• Reviewing the sales performance, aiming to meet or exceed targets.
• Reporting into management with statistical data & forecasts.
• Team spirit with a Goal oriented and a Self-driven attitude.
• Highly organized with the ability to pursue dynamic avenues of prospecting for new clients

Customer Service Executive at ARAMEX Company
  • Kuwait
  • March 2011 to January 2012

Mar 11-Jan 12 ARAMEX Company KUWAIT

Customer Service Executive
• Reporting, escalating and follow up to solve customer's complaint and problems.
• Providing consumers product awareness.
• Maintaining customer's database.
• Reacting on all In/out information concerning Logistic and customer.
• Coordinating between the consumers care unit and other departments.
• Preparing timely and appropriate follow-up on customer accounts

Program Coordinator at Excellent Performance Institute
  • Kuwait - Al Kuwait
  • February 2010 to June 2010

Feb 10-June 10 Excellent Performance Institute for Training KUWAIT

Program Coordinator
• Training as a program coordinator for military police officers' conferences

Company Partner at Abnormal Spare Parts Company
  • Egypt - Cairo
  • January 2007 to January 2008

Jan 07-Jan 08 Abnormal Spare Parts Company CAIRO, EGYPT

Company Partner
• Dealing with Customer
• Maintaining the Business and develop it in new area.
• Carrying out proper analysis on the market research data.
• Analyzing areas where cost cutting can be done.
• Overseeing the day-to-day operations of the business.
• Responsible of planning, organizing the staff.
• Decision making to attain desirable profit

Education

Bachelor's degree, Sociology
  • at El Menya University
  • January 2009

El Menya University EGYPT 2008-2009 Bachelor Degree of Sociology Grade: Good

Diploma, General-Math speciality
  • at Allah El-Ottaibi School
  • January 2004

Abd-Allah El-Ottaibi School, Kuwait 2003-2004 General Certificate of Education

Specialties & Skills

SALES Strategy
CLIENTS Oriented
CLOSING SALES
FORECASTS
HIGHLY ORGANIZED

Languages

Arabic
Expert
English
Expert