Head cashier
Zara Fashion
مجموع سنوات الخبرة :4 years, 6 أشهر
Zara Fashion
Head cashier
Dubai Mall, U.A.E.
August 10, 2008 up to present
Dubai U.A.E.
Duties & Responsibilities:
Greets customers in a friendly and courteous way on entry to the shop in order to ensure customers feel welcome and to contribute to a positive overall shopping experience.
Plans and prepares staff rosters to ensure that manpower is properly allocated as per operational requirements.
Attends and runs daily department meetings in order to ensure all department activities and events are properly understood and communicated.
Manages front desk administration (marketing promotions, tickets sales etc ) to ensure customers are served efficiently and marketing activities are properly implemented.
Ensures that cash register is clean and tidy all the time and procedures are properly followed.
Conducts on-the-job training, demonstration and instruction for existing employees, in order to support their development and ensure the highest standards of performance are achieved.
Manages the training of new cashiers to support the provision of continuous high level customer service.
Deals with any operational issue and solves problems if appropriate.
Ensures that established company policies such as safe keeping of company funds and properties, personnel practices, security, sales and record keeping, shrinkage and loss prevention checks are followed.