Sales Manager
Neoleap
Total des années d'expérience :11 years, 9 Mois
As a part of the partnership between Grubtech and Al-Rajhi Bank, Currently I am operating as a
sales manager in KSA handling a team of 4 people.
Duties & Responsibilities
▪ Acquisition of new clients
▪ Lead conversion from numerous marketing channels
▪ Creating a short- and long-term sales plan with the intention of achieving the given
objectives
▪ Consistently meet revenue goals in accordance with team/organizational goals
▪ Actively looking for possibilities to upsell and cross-sell to existing customers
▪ Obtaining referrals from the current clientele to widen the sales pipeline
▪ Management of customer relationships
▪ Recognize customer needs and provide insights for improving the product portfolio
based on interactions with and feedback from customers
▪ Management of key accounts
▪ Development of new accounts
▪ Reporting and operations
▪ Overseeing pre- to post-sales support activities for the designated goods and regions
while guaranteeing the greatest level of client satisfaction
▪ Generate Strategic business opportunities, manage, and drive the sales process
through to closure of the sale
▪ Provide skill development and mentorship, including pipeline development,
prioritizing resources, creating strategic relationships, collaboration with legal,
marketing and product presentations
▪ Maintain sales records and prepare sales reports as required; keep our CRM system
(HubSpot) updated to provide an accurate reflection of your business in your territory
▪ Establish best practices in driving pipe to maintain accurate and complete records of
your opportunities/pipeline as well as forecast your business on a regular basis
▪ Understand the competitive market being familiar with competing companies and their
offerings
▪ Work closely with Solutions Engineering, Marketing, Product, and Channel teams to
properly position Grubtech’s solutions in the marketplace
▪ Prepare and implement strategic sales account plans for all customers and identify
business growth opportunities in the assigned customer base liaising with Senior
Customer Success Managers in handover and expansion of accounts.
▪ Create and conduct effective proposal presentations, negotiate, quoting the rates and
terms of conditions to sign the contract, and bring clients on-board.
▪ Submit the Sales plan as per the set objectives.
▪ Interact with the customer for product offering, brand awareness on time to time basis
by meetings and calls.
▪ Promote Zbooni product and services to existing and prospective merchants.
▪ Develop and execute the strategy for the process of identifying and engaging with high
potential prospects - nurturing them into becoming active partners
▪ Plan, organize, and lead control balanced revenue growth strategy
▪ Collaborate with senior leaders to establish broader tactical and strategic plans and
objectives
▪ Meet with prospective and existing clients (in UAE)
▪ Follow up with merchants to ensure satisfaction with the services and resolve any
problems.
▪ Positively contribute to the overall culture and presence of the company
▪ Create and conduct effective proposal presentations, negotiate, quoting the rates and
terms of conditions to sign the contract, and bring clients on-board.
▪ Submit the Sales plan as per the set objectives.
▪ Interact with the customer for product offering, brand awareness on time to time basis
by meetings and calls.
▪ Attain accurate and original logo and menu items picture from vendors.
▪ Implement promotions, coupons and vouchers to boost and generate sales growth.
▪ Maintain accurate records of all sales and prospecting activities to analyze the sales
prospects.
▪ Report on daily basis vendors visited and contacted.
▪ Maintain accurate records of all sales and prospecting activities to analyze sales
opportunities.
▪ Receive the leads from the lead generation team, communicate with them, and convert
the leads to sales.
Duties & Responsibilities
• Primarily responsible for content modifications, additions, deletions and implementing approved enhancements within a web-based Content Management System (CMS)
• Setup new App pages/sections and campaign landing pages within the web / App Content Management System (CMS)
• Continually monitor the website in a proactive manner to ensure that information is accurate, content is current and pages are free of errors.
• Verify compatibility within all browsers and across mobile devices.
• Respond to Partners inquiries, comments and suggestions.
• Verify that all content is approved through proper channels and systems prior to posting
• Collaborate with Marketing & Design teams to plan and develop site content, style and App layout
• Maintains a consistent look and feel throughout all web/App content to ensuring that the content adheres to content strategy, messaging, tone and style
• Ongoing Editing, proofreading and improving content
• Responsible for new partners (Restaurants) following up on their requests, check and verify that it is updated
• Responsible for conducting training for restaurants management team to use ordering system
• Responsible for communicating with all the partners, through Emails, follow up calls and meetings to assure that all their requests are updated according to App standards and partner’s requests
• Responsible for reporting bugs, sending new required updates for Content Management System (CMS) to IT Team and following up in dead lines
• Member of Cravez App development committee
• Leading with IT & Business Development Team to improve and develop app according to new market & business needs
Duties & Responsibilities
• Responsible for Keeping Talabat website & App up to date as per restaurants management requests as well as the policy of Talabat.com
• Handling 4 Countries, over 4000 Restaurant requests
• Responsible for communicating with all the partners, through Emails, follow up calls and meetings to assure that all their requests are updated
Duties & Responsibilities
• Answering the incoming and outgoing call.
• Handling customer inquiries and complaints.
• Giving the needed training for the new joiners.
• Assist the team leader in handling the floor.
• Maintains knowledge about the hotel standards, policies and procedures and budget .Deals and follows up with problems and complaints received and immediately act to restore guest satisfaction
• Schedules and coordinates trainings with Manager and Supervisors - schedules location, date/time, materials, and attendance.
• Collects, compiles and reports results of evaluation, attendance and training data.
• Conducting department orientation for newly hired employees.
• Utilize a variety of the training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training programs
• Implement departmental P&P, KPO’s, KJR, TDR Core Values & Competencies, fill up checklists, quality checklist, GR check list and HSSE check list.
• Proactively work with the Management team to identify and resolve issues
• Create high quality deliverables within project budget and policy deadlines
• Provide on-going contact with the Managers from Culture of Excellence Department.
• May open and close the operations of the recreation facility.
• Analyze skills needed to complete job responsibilities; assist the staff on completing their knowledge.
• Increases volume of sales and revenue whenever possible and makes every effort to control and reduce expenditures and wastage
• Be fully conversant with the hotel emergency and security procedures
• Sets up the monthly work schedule and vacation plan for the recreation staff and gets confirmation by the Recreation & Leisure Manager
• Ensures that working area is tidy and clean Carries out any responsibilities and duties may be
450 Rooms Handling 36 Staff.Dealing with 1600 Multi Nationalities Guest In House.
376 Rooms Handling 40 Staff.Dealing with 1400 Multi Nationalities Guest In House.
Apply, Keep and maintain standards the service level and the safety of the guest around Recreational facilities.
350 Rooms Handling 35 staff.Dealing with 1200 Guest In House.
Keep and maintain safety, quality of service
Keep the staff under control
Keep and maintain facilities in good condition and keep the saftey of the Guest
Studied English Language , Literature
