Key account manager
Umniah
Total years of experience :12 years, 2 Months
Acquire and manage the portfolio of SOHO accounts (voice and data products).
Develop a holistic view of the customer base to understand market trends.
Closing sales and achieving target of 1250 JD per month by selling data and voice products.
Identify new sales opportunities within existing accounts to remain a client-account manager relationship by up-selling and cross-selling.
Greeting customers who enter the shop.
Assisting shoppers to find the goods and products they are looking for.
Answering queries from customers.
Reporting discrepancies and problems to the supervisor.
Giving advice and guidance on product selection to customers.
Balancing cash registers with receipts.
Making daily vouchers of expenses and revenues.
Being responsible for processing cash and card payments.
Responsible dealing with customer complaints.
I underwent a efficiency exam before graduating from the university.