محمود ابوكشك

SQL Server.
1) Querying and fetching data from the database.
2) Add, modify and delete records in the database.
3) Maintain the integrity and accuracy of the data in the database.
4) Maintain the integrity and accuracy of the data in the database.
• Register other new users to give them the appropriate permissions to work.
• Design and installation of a database server, tools, and affiliate programs.
• Troubleshooting networks and network connectivity and software downloads.
• Running the computer lab of the new computer and connect to the server and download the operating system for the server.
• Solving the problems of the server and connect to the network server and Computer.
• Supervision of all sector, including the company's specialized programming and installation of the program operator for each hospital.
• Supervision of networks and linking.
• Supervision of a full-line workflow and organization.
• Give proper training to team work.
• Assistant Director-General in the planning and reports transfer work.
Information gathering and introduced to the system based on the Oracle system and filter the information and update the system.
• Supervision of all contracts and marketing staff.
• Developed a Work Order Scheduling and Cost Monitoring System for the physical plant department with oracle and aided with the structured system design.
• Provided structured specifications and structured design for the system.

• Good troubleshooting skills in Hardware, software, operating system and Networking areas.
• Installing and configuring all types of PC’s.
• Install authorized software to laptops and desktops.
• High level of customer service and support is provided to all internal and external customers.
• Perform basic administrative support duties as required to meet specific operational objectives.
• Ensure all logs for equipment and users are maintained.
• Fault-finding to laptops and desktops.
• Maintain proper record on SLM tool and update it time to time.
• Setting up and configuring new laptops and desktops.
• Configuration of DHCP, DNS in 2008 & 2012 based networks.
• Configuration of Terminal Services, Telnet Server, Remote Desktop Users.
• Setup IP phones and solve the problems.
• Set up polycom system for remote control and resolve the problems.
• Ensure all data on Veeam Cloud Software are maintained.
• Create and build Ethernet network using routers and adapters
• Support and create low current systems.
• Design, Installation and Trouble shooting of LAN and WAN networks.
• Support and maintenance Smacc (ERP) System.
• Support NCR systems.
• Identify the problem and to develop appropriate solution
• Diagnose and resolve technical issues.
• Providing support for MAC and PC.
• Providing complete reports on the software used and effectiveness.
• Sending assignments (Tickets) to technicians through the Zoho Portal (Document Controller).
• Windows Server 2008, 2012, 2016.

Maintain the human resource information system and employee database.
Follow-up to the company's customers.
Attract new customers and follow-up.
Participating with the team.
Develop plans with the team.