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Mahmoud Ahmed, QA/QC Manager

Mahmoud Ahmed

QA/QC Manager·Saudi Arabian Engineering Company

Saudi Arabia

Bachelor's degree, Mechanical Enginerring

Work experience

Total years of experience: 18 years, 7 months

QA/QC Manager

May 2018 - Present

Saudi Arabian Engineering Company

Dammam, Saudi Arabia

May 2018 - Present

• Developed and implemented a comprehensive quality control system, resulting in a 20% reduction in product defects and a 10% increase in customer satisfaction.
• Successfully implemented quality control systems that have reduced defects by 20% and increased productivity by 20%.
• Established and developed Quality Management Systems in compliance with ISO 9001, ISO 17025, the Saudi Accreditation Centre (SAAC), and API Spec Q1 standards.
• Develops and maintains Quality Policy, Quality Objectives, Processes, Procedures and related documents. Reviews Quality Manuals, documents, and implementation procedures to verify compliance with industry codes and standards, regulations and regulatory commitments.
• Ensure project deliverables are completed to the correct standard at the required timing, for each trade.
• Participates in Client pre-bid, bid or contract planning and preparation for quality checks.
• Provided on-site leadership to implement quality systems and drive continuous improvement.
• Collaborated with certification bodies during certificate renewal surveillance audits.
• Develop and review the audit program prepared by the team and prepare a detailed scope of work or ad hoc requests in line with the audit plan.
• Conducted regular quality audits to identify areas for improvement and implemented corrective actions.to maintain high quality awareness across departments.
• Facilitates all internal and external Quality audits and briefs management with the results and act as the focal points for responses and follow up.
• Investigated root causes of quality issues and implemented corrective actions to prevent recurrence.
• Effectively documents, follows-up and closes corrective actions - both internal and external. Analyzes findings/ issues/ non-conformances identified during audits to determine program quality and identify performance trends. Analysis includes all available oversight results, both internal and external, and trending data.

• Promotes quality awareness including adhering to quality processes and requirements and ensuring continuous improvement requirements and means are maintained in the company.
• Trained and mentored team members to enhance their quality control skills and knowledge.
• Monitored the effectiveness of corrective and preventive actions for nonconformities and ensured proper disposition according to procedures.
• Identified procedural bottlenecks and areas needing streamlining
• Collaborated with cross-functional teams to address quality issues and drive continuous improvement initiatives.
• Reported to top management on QMS performance and areas for continuous improvement, fostering a culture of quality ownership within the organization.
• Managed preparation of welding procedure specification (WPS), Procedure qualification, and welder qualification as per ASME, AWS WPS, PQR preparation for P1, P8 and Hastalloy, Nimonic, FSX-414 Materials
• Maintaining approved supplier program with ongoing performance assessment and audits of new and existing suppliers.
• Liaise with external inspection agencies as and when required.
• Participated in kick-off meetings with clients, contractors, and consultants.
• Conducted various types of analyses including data, feasibility, technical, and operational workflow processes.
• Implemented service action plans to mitigate potential risks.
• Monitored employee performance while completing tasks to evaluate compliance with company standards.
• Contributed to developing guidelines, processes, and documentation to meet required standards for recording information.
• Analyzed data from external sources to identify potential problems with competitors products and services.

Company industry:
General Engineering Consultancy

Senior Quality Assurance Engineer

January 2015 - April 2018

Saudi Arabian Engineering Company

Dammam, Saudi Arabia

January 2015 - April 2018

• Developed inspection plans and final quality documents to meet OEM Standards.
• Assisted QA/QC Manager in conducting internal quality audits.
• Audited existing operational practices, proactively challenging and implementing improvement to achieve growth.
• Interacted with Operation Manager for decision-making on required Quality improvements based on different audit results.
• Collaborated with Quality Manager and internal Stakeholders to ensure repair process plans and procedures are implemented in compliance with Quality Management System (QMS) and regulatory and contractual requirements.
• Reviewed Suppliers and subcontractors MILL TESTETING CERTIFICATES (MTC) to meet PO requirements.
• Investigated customer complaints to address areas of improvement, eliminate non-conformance, and increase customer satisfaction to be 95%.
• Measured and monitored quality performance against agreed KPIs, implementing recommendations.
• Devised corrective actions and solutions to improve product durability.
• Developed and implemented tactical solutions to resolve problems, enabling optimized customer satisfaction.
• Defined corrective actions for non-conforming products and complaints for continued quality improvements.
• Coached staff in required knowledge to maintain company quality standards.

Company industry:
General Engineering Consultancy

QA/QC Engineer

September 2010 - December 2014

Saudi Arabian Engineering Company

Dammam, Saudi Arabia

September 2010 - December 2014

• Performed incoming, in-process, and final inspections of various critical components for Gas Turbines such as (Combustion liners, transition pieces, turbine Nozzles, fuel nozzles, shroud Block…Etc.) for different types and models such as (General Electric, Westinghouse…Etc.)
• Maintained inspection plans and quality documents from commencement to completion of the job as per OEM Standards.
• Maintained repairing documents needed to provide production department for repair/refurbishment of gas turbine components.
• Reviewed Material Receiving Report (MRR) according to Material Certificate and owner specification.
• Performed Visual Inspection, Dye Penetrant, Ultrasonic & PMI (Positive Material Identification),
• Interacted with Operations team for decision-making on acceptance, rejection, or rework case reporting.
• Ensured that QC inspectors understand work instructions/job cards/traveling router repair processes and is available at point of use.
• Ensured that work done is as per specification, method statement, and approved shop drawings.
• Witnessed of welder qualifications testing and procedures qualification testing with third parties.
• Supervised Welding consumables identity Verification of correctness of welding consumables (electrodes, filler wires, gases, fluxes etc.
• Monitored solution heat treatment and post-weld heat treatment and review completed test reporting.
• Ensured that only qualified welders, and NDT Inspectors are assigned to specific tasks.
• Monitored quality performance against agreed KPIs, implementing recommendations.
• Submitted performance reports, identifying shortfalls, and facilitating improvement actions.
• Trained +7 OF QC inspectors to implement QC Activities and reduce Re-working time.
• Investigated root cause of non-conforming of GAS Turbine Repair parts and implemented corrective action, to Prevent any NCR in future.

Company industry:
General Engineering Consultancy

Field Service Engineer - Gas Turbine

December 2008 - August 2010

Saudi Arabian Engineering Company

Dammam, Saudi Arabia

December 2008 - August 2010

• Performed Rehabilitation / Overhauling of Major Inspection from Flange to Flange of Three-Units (General Electric) Frame5 High Tech Parts at Jizan Power Station / Saudi Electricity Company (S.E.C)
• Recorded points check of a rotor (Positioning).
• Provided Mechanical jacks under casings as recommended in the manual.
• Inspection of IGV blades, backlash & bush clearances.
• Conducted rotor NDT inspection.
• Start Up, testing, and commissioning of complete Gas Turbine Unit.
• Reported major defects and organized provision of spare parts.
• Completed reports to document inspection and testing process and results.
• Carried out routine servicing on GAS Turbine equipment.
• Facilitated communication between office personnel, subcontractors, Technical Advisors, and customers.

Company industry:
General Engineering Consultancy

Assistant Mechanical Engineer

December 2007 - November 2008

Egyptian Drilling Company, EDC

Cairo, Egypt

December 2007 - November 2008

• Performed Preventive Maintenance work of Drilling Rig Equipment such as duplex piston mud pumps, draw work inspections, Air Compressors, Caterpillar Engines, and BOP control unit. for 8 sites within Egypt & Libya.
• Collaborated with other workers from drilling sites.
• Assist rig mechanics in repairing and maintaining all vital machinery abroad rig, including topside machinery involved in drilling operations.
• Inspecting drilling equipment on a daily basis and repairing and replacing parts as required
• Replace worn and defective parts, reassemble mechanical components, change oil and filters, and perform other routine mechanical tasks.
• Safely maintain topside main diesel engines, pumps, valves, Rig Air System, and rig Fuel system to ensure uninterrupted drilling operations.

Company industry:
Oil & Gas

Education

Cairo University

June 2024

June 2024

Bachelor's degree, Mechanical Enginerring

Egypt

Cairo University

June 2007

June 2007

Bachelor's degree, Bachelor of Science: Mechanical Power Engineering

Egypt

Skills

WELDING

Intermediate

OPERATIONS

Expert

CUSTOMER SATISFACTION

Expert

QUALITY MANAGEMENT SYSTEMS (QMS) AUDITING

Expert

QUALITY POLICY

Expert

MANAGEMENT SYSTEMS

Expert

Time Managment

Expert

Quality Managment Ssystem

Expert

Attention to Detail

Expert

Analytical Thinking

Expert

Problem Solving

Expert

Decision Making

Expert

Teamwork

Expert

Project Management

Intermediate

Six Sigma Methodology

Intermediate

Root Cause Analysis

Expert

Process Improvement

Expert

Risk Assessment and Management

Intermediate

SWOT Analysis

Intermediate

Leadership

Expert

Languages

Arabic

Native Speaker

English

Intermediate

Training and Certifications

Certifications
ISO 9001:2015 Lead Auditor
Feb 2019
Lean Six Sigma Green Belt
Mar 2024
Project Managment Professional
Jan 2024 - Jan 2027