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هل تبحثين عن جهات توظيف لها سجل مثبت في دعم وتمكين النساء؟

اضغطي هنا لاكتشاف الفرص المتاحة الآن!
نُقدّر رأيكِ

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تم إلغاء حظر المستخدم بنجاح
محمود الملا, IT Assistant

محمود الملا

IT Assistant·UNAMI

العراق

بكالوريوس, Electronics & Communications

الخبرة العملية

مجموع سنوات الخبرة: 27 سنوات, 7 أشهر

IT Assistant

ديسمبر 2008 - يناير 2026

UNAMI

اربيل، العراق

ديسمبر 2008 - يناير 2026

• Served as an IT Technician, expertly installing and configuring new PCs to connect seamlessly to both the organization and United Nations networks in Iraq.

• Conducted proactive maintenance of IT devices, including PCs, network printers, and digital senders, ensuring optimal performance.

• Managed and operated the email system, enhancing communication efficiency across the organization.

• Oversaw network connection management, including Cisco switches and access points, ensuring reliable connectivity.

• Installed and maintained Local Area Networks (LAN) and electronic mail systems, contributing to improved operational workflows.

• Assisted in training an IT Assistant, facilitating their transition into the role of IT and Information Management, fostering skill development.

مجال الشركة:
خدمات الدعم التجاري الأخرى
الدور الوظيفي:
تكنولوجيا المعلومات

IT Specialist

يونيو 2005 - يوليو 2006

ICSP

اربيل، العراق

يونيو 2005 - يوليو 2006

• Managed and maintained computer systems, ensuring optimal performance for all employees through effective troubleshooting and support.
• Oversaw both wireless and wired networking, enhancing connectivity and reducing downtime.
• Executed software and hardware maintenance, including operating system installations and updates for MS Office and antivirus programs.
• Installed and configured new computers, printers, and scanners, streamlining operational efficiency.
• Developed and maintained an IT equipment inventory, ensuring accurate reporting to the main office.
• Provided training to employees on MS Office and various software applications, improving overall productivity and user proficiency.
• Actively requested and procured IT equipment, aligning resources with organizational needs.

مجال الشركة:
الاستعانة بالمصادر الخارجية للموارد البشرية
الدور الوظيفي:
الخدمات المساندة

IT Specialist

يونيو 2005 - يوليو 2006

American Development Foundation (ADF) / Iraqi Civil Society Program (ICSP)

اربيل، العراق

يونيو 2005 - يوليو 2006

• Delivered end-to-end IT support for office and field operations, including hardware, Windows systems, Office
applications and antivirus.
• Installed and maintained wireless networks and email systems, supporting multi-location programme delivery.
• Supported workshops and regional activities through the deployment and configuration of IT equipment.
• Maintained IT inventories and produced structured reports for maintenance and procurement tracking.

مجال الشركة:
المنظمات غير الربحية
الدور الوظيفي:
تكنولوجيا المعلومات

Technical Manager

يناير 2005 - أبريل 2005

ARIAFON / Customer Service

اربيل، العراق

يناير 2005 - أبريل 2005

• Led the technical unit of customer service at ARIAFON, focusing on wireless telephone systems.

• Supervised a team of engineers, enhancing productivity and collaboration within the unit.

• Developed and implemented programming protocols for terminals, ensuring optimal performance.

• Organized and maintained comprehensive lists of terminal numbers, streamlining operations.

• Trained engineers on terminal programming, improving team skill sets and service quality.

• Resolved customer terminal issues efficiently, enhancing customer satisfaction and loyalty.

• Utilized strong problem-solving skills to address technical challenges, contributing to operational excellence.

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Technical Manager – Customer Service Operations

يناير 2005 - أبريل 2005

ARIAFON (Eagle-Dalya Communications)

اربيل، العراق

يناير 2005 - أبريل 2005

• Managed customer service technical unit within a CDMA telecommunications project.
• Supervised terminal programming and resolution of hardware and software issues.
• Produced operational, weekly and monthly technical reports for senior management and suppliers.
• Coordinated with central technical teams to resolve complex escalations and systemic issues.

مجال الشركة:
الاتصالات والشبكات

EDP Assistance - Communication Technechian

فبراير 2000 - ديسمبر 2004

UNFAO

اربيل، العراق

فبراير 2000 - ديسمبر 2004

• Installed and maintained a wide range of data processing equipment, ensuring optimal performance of computers, printers, and photocopy machines in the North Office.

• Diagnosed and resolved hardware issues, contributing to reduced downtime and improved operational efficiency.

• Managed the installation and maintenance of Local Area Networks and electronic mail systems, enhancing communication and collaboration.

• Maintained computerized data systems, including the Imprest Accounting System for AUS fund, ensuring data integrity and accessibility.

• Assisted in training staff on EDP systems and software applications such as MS Word, fostering a more proficient and tech-savvy workforce.

• Demonstrated strong problem-solving skills and a commitment to continuous improvement in IT and information management.

مجال الشركة:
الزراعة وإنتاج المحاصيل
الدور الوظيفي:
تكنولوجيا المعلومات

EDP Assistant / Communications Technician

فبراير 2000 - ديسمبر 2004

United Nations Food & Agriculture Organization (UNFAO)

اربيل، العراق

فبراير 2000 - ديسمبر 2004

• Provided IT and communications support for UN-funded programmes in Northern Iraq.
• Installed and maintained LANs, email systems and office IT equipment.
• Supported telecommunications infrastructure, including switchboards, wireless and satellite communications.

مجال الشركة:
وكالات التوظيف

Electrical Engineer (Control & Operations Unit)

فبراير 1996 - فبراير 2002

Erbil Governorate Electricity Authority - Kurdistan Regional Government

اربيل، العراق

فبراير 1996 - فبراير 2002

Contributed to the stabilisation and early development of Erbils electricity system during a period of severe infrastructure
constraints, operating within the control and operations function of the governorate authority.

مجال الشركة:
توليد الطاقة الكهربائية

التعليم

Univercity of Salahaddin

يوليو 1989

يوليو 1989

بكالوريوس، Electronics & Communications

العراق

I finish collage study in Electrical Engineering / Electronic and Communication section

Skills

Network Systems
Expert
Network Systems
Expert
Wired Networking
Expert
Wired Networking
Expert
CiscoWorks
Expert
CiscoWorks
Expert
Server Management
Expert
Server Management
Expert
Switch Configuration
Expert
Switch Configuration
Expert
IT works, basic configure of switch meru Access points, Windows Server Admin , Networking Monitoring
Intermediate
IT works, basic configure of switch meru Access points, Windows Server Admin , Networking Monitoring
Intermediate
Network Systems
Expert
Network Systems
Expert
Wired Networking
Expert
Wired Networking
Expert
CiscoWorks
Expert
CiscoWorks
Expert
Server Management
Expert
Server Management
Expert
Switch Configuration
Expert
Switch Configuration
Expert

اللغات

الكردية

متمرّس

العربية

متمرّس

الانجليزية

متوسط

الانجليزية

متوسط

العضويات

Iraqi Engineers Union

56156

August 1989

التدريب و الشهادات

الشهادات
ITIL FOUNDATION
Wateen Information Technology
Nov 2011 - Nov 2011