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Mahmoud Hossam Dawood, Sr. Data Center Engineer

Mahmoud Hossam Dawood

Sr. Data Center Engineer

Zak Solutions for Computer Systems

Location
Kuwait
Education
Bachelor's degree, Information Technology
Experience
11 years, 5 Months

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Work Experience

Total years of experience :11 years, 5 Months

Sr. Data Center Engineer at Zak Solutions for Computer Systems
  • Kuwait - Al Kuwait
  • My current job since March 2020

• Virtual infrastructure administration.
• Administer, install, and configure vCenter, VMware servers and clusters infrastructure.
• Provide customers with support tasks (troubleshooting, help with VMware support or other vendors support, following up the support cases, etc.).
• Troubleshoot and support installed VxRail Appliances.
• VxRail installation and configuration.
• Provide technical support for other team’s members whenever needed.

VMware and Storage Administrator at Kuwait News Agency
  • Kuwait - Al Kuwait
  • March 2019 to March 2020

• Operate and maintain the VMware Infrastructure based on HP Blade Hardware and vSphere (6.5).
• Administrate and configure HP Blade Servers, HP Rack mounted Servers.
• Administer, install, and configure vCenter, VMware servers and clusters infrastructure.
• Operate and Maintain the Storage Area Network Infrastructure based on NetApp Storage (MC).
• Configuring SAN Switches and create Zoning.
• Contribute to the Operation of the Backup System based on Veeam Backup.
• Monitoring with tool " Veeam One " which monitor each VM in the Environment.

System Support Specialist at National Assembly of Kuwait
  • Kuwait - Al Kuwait
  • January 2017 to February 2019

• Install and configure vCenter, VMware servers and clusters infrastructure.
• Install and configure Virtual machines.
• Administer Microsoft Windows Server (AD).
• Identify, diagnose, and debug problems related to servers and desktop applications.
• Troubleshooting LAN & Wi-Fi Failures.
• Perform Daily Monitor for all Datacenter Components Monitoring tool " SolarWinds".

System Support Specialist at Ministry of Education - Kuwait
  • Kuwait - Al Kuwait
  • November 2015 to December 2016
Jr. System Administrator at Raka Design Engineering Co.
  • Egypt - Cairo
  • July 2015 to October 2015
Technical Support Engineer at Raya Holding
  • Egypt - Cairo
  • July 2014 to July 2015
Technical Support Engineer at Engineering Authority of Armed Forces
  • Egypt - Cairo
  • April 2013 to June 2014
Technical Support Engineer at Ellotas Marian Service Tarding for Import and Export
  • Egypt - Cairo
  • October 2012 to January 2013

Education

Bachelor's degree, Information Technology
  • at Faculty of Computers and Artificial Intelligence - Cairo University
  • September 2012

Specialties & Skills

Storage Solutions
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NetApp
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Dell PowerEdge Servers
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VMware Infrastructure
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Microsoft Servers
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A+ CERTIFIED
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BACKUP
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CCNA
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CCNP
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CISCO
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CISCO CERTIFIED
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COMMUNICATION SKILLS
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Languages

Arabic
Expert
English
Expert
French
Beginner

Training and Certifications

Cisco Certified Network Professional Data Center (CCNP Data Center) (Certificate)
Date Attended:
November 2021
Valid Until:
November 2024
Cisco Certified Specialist - Data Center Core (Certificate)
Date Attended:
June 2020
Valid Until:
June 2023
CCNA (Certificate)
Date Attended:
March 2019
Valid Until:
June 2023
VMware Certified Professional - Network Virtualization 2019 (Certificate)
Date Attended:
June 2019
VMware Certified Professional – Data Center Virtualization 2019 (Certificate)
Date Attended:
July 2019
Associate - Information Storage and Management Version 4.0 (Certificate)
Date Attended:
September 2020
VMware Certified Advanced Professional - Data Center Virtualization Design 2020 (Certificate)
Date Attended:
August 2020
Nutanix Certified Professional-Multi Cloud Infrastructure NCP-MCI 5 (Certificate)
Date Attended:
June 2021

Hobbies

  • Internet Browsing