AGM Head of Business Systems Support
Samba Financial Group
Total des années d'expérience :22 years, 8 Mois
Reporting to the Head of IT Development and leading resources in multiple Enterprise level Solution Development and Application Support Projects.
Leading the team in all functions of project life cycle from initiations, scoping, planning, estimation, budget compliance to execution control and delivery.
Managing all phases of product customization cycle involving business requirement extraction, process mapping, GAP analysis, Change finalization and execution.
Responsible further for Application Support Management including problem/error identification, trouble shooting, specification correction, change/enhancement management and UAT.
Involved in business process Automation and Integration with Core Solution while coordinating with Vendor & Suppliers and compliance of SLA.
Spearheading design, planning, deployment and support of IT Hardware (computing assets) ensuring High Availability of Services.
Performing team administration routines like scheduling, task allocation, execution control, performance monitoring and feedback.
Achievement:
Recognized with Exceed Expectation Rating for the past 5 Years
Projects Executed:
- El Etihad Credit Bureau System
- Central Bank Direct Debit System
- Debit Card Settlement System
- Loan Payment Gateway
- Core Banking Phoenix ME202 & Sybase 15 Upgrade
- Central Bank FTS 3.0
- H\W High Availability
- STP System For Process Automation
- Central Bank IBAN
- Fund Transfer Pricing
- Central Bank FTS 2.6
- New Salary System
- SMS Enhancements
- HP Unix Servers Replacement
- Core Banking Upgrade Phoenix ME200
- Central Bank FTS 2.0
- ATM Middleware Replacement
- Core Banking Upgrade Phoenix ME110
- Islamic Banking System IBS
- Central Bank WPS
http://www.cbd.ae
Reported to the Core Banking Group Leader and led a team of resources in development, deployment and support of Core banking Solutions for over 30 banks in GCC region.
Engaged in leading implementation, development and QC teams assigned to the project during the project life cycle till delivery date.
Managed Annual Budget forecasting and time estimation for new projects & products related to core banking system.
Responsible for product support cycle including enhancement, version control and release management of various versions of the CBS product.
Involved in developing high level application design and database designing & modeling for the valid gabs.
Spearheaded providing technical recommendations on solution and systems to improve product performance along with business process improvement.
Performed people management activities like coaching, mentoring, motivation and supervision of project team members and contractors.
Achievements:
Recognized with Outstanding & Exceed Expectation Rating for 6 Years
Successfully implemented New Core Banking System in 5 different Countries with diverse Business Requirements
Projects Executed:
- QIB Bank, Core Banking Replacement
- REB Bank, Core Banking Replacement
- BLOM Bank, Core Banking Replacement
- BLC Bank, Core Banking Replacement
- CBD Bank, Core Banking Replacement
- Phoenix ME Releases (102, 103, 104, 105, 106, 107, 108, 109, 110 & 111).
http://www.its.ws/
Major: Information Technology Minor: Computer Science and Information System. Grade: Very Good