محمود الدهشان

Lead a distributed engineering team of 8 people.
Coached engineers individually, providing regular feedback and aligning individual skills and growth areas with company needs and trajectory.
Coordinated cross-team projects around security, operational readiness, and product features.
Worked closely with Product and Design to plan and timeline core features.
Developed the team’s proficiency in project management, operational excellence, and technical mastery.
Built new teams by hiring and onboarding engineers and other managers.
Facilitated mechanical discussions, process improvements, planning, and other agile rituals.
Coordinated with leadership to define strategy and roadmap features and improvements.
Deal with customers’ inquiries and willing to travel to lead the technical clarification meetings on tender specification requirements and/or for our technical proposed solutions.

Focus on Utility & Water business opportunities and devise Action Plan for targeted Projects.
Support the sales organization with relevant activities such as \[Bid / No Bid analysis, provide technical expertise, provide information for Risk Review Process, customer negotiations, Review Purchase Contract Terms & Conditions, and Loss Order Analysis\]
Take initiative within the sales team to prepare full material cost estimations with BOM required for any rush project. Advice to modify / revise some proposals offer alternative optimized solutions.
Monitor the competitors’ behavior and their updated developments.

Achieve goals related to the sales team, including but not limited to hiring, training, assigning, tracking, mentoring, monitoring, and troubleshooting new sales staff.
Maintain, grow, and manage existing business relationships.
Take an active role in your region's customer success and help resolve any customer satisfaction issues, escalating cross-functionally when needed.
Support field sales team in complex evaluations, troubleshooting, and challenging customer environments.
Install appropriate sales engineering equipment according to orders, specificities, and preferences.
Independently, study, understand, prepare & propose the most economical technical & Commercial solution to customer requirements.
Compile and prepare complete (Technical & Material costing) and all supporting technical documentation in compliance with the project requirements.
Lead technical meetings with consultants and clients, offer the best and most suitable technical proposal and best prices for customer requirements.
Review & approve shop-drawings (pumps and control panels, mechanical arrangement, and layout & bill of materials) prior to be submitted to the customer.

Advising customers on how best to use the products or services provided.
Collaborating with the design, production, engineering, or research and development departments of the company to determine how products and services could be made or modified to suit the needs of the customer.
Selling and consulting on technologically and scientifically advanced products.
Using technical skills to demonstrate to potential customers the usefulness of the product or service and how it may suit the customer better than competing products.
Responsible for preparation scope of work and developing customer service relationships.
Identify, pursue, grow, and close new and existing client bases for the sale of equipment for dental clinics and labs.
Maintain and improve relationships with existing and potential customers and follow-up on outstanding opportunities.
Develop brand awareness and follow-up with customers throughout.

Generate Sales leads and enquiries, review and understand the project requirement, prepare.
Costing, generate commercial offers/budgetary offers, execute the daily sales activities.
Manage the technical and commercial discussions, negotiate the Contractual terms & Conditions,
Regular follow up, negotiate & secure the orders.
Capable to handle directs tenders of end-users/authorities, managing the entire tender process.
Conduct regular meetings, develop, and maintain strong relationship & network with EPC.
Contractors/ fabricators and Oil companies & other steel consumers in the Energy Projects segment.
Identify suitable sources, have mill visits as required / frequent meetings to develop strong.
Relationship with business partners.
Provide insight of market development and trend, price evaluation, competition analysis / current & future target projects and forecast on volume/revenue /Gross margin to support the annual budget making process and to set the strategic growth plans.

Traveling to visit potential clients.
Searching for new clients who could benefit from our products.
Establishing new, and maintaining existing, relationships with customers.
Managing and interpreting customer requirements.
Negotiating tender and contract terms.
Negotiating and closing sales by agreeing to terms and conditions.
Offering quotations & solutions to customers and Preparing reports for the sales department.
Regular follow-up with customers on open quotations.
Meeting regular sales targets and Solving client problems.
Recording and maintaining client contact data.
Supporting marketing by attending trade shows, conferences, and other marketing events.
Making technical presentations and demonstrating how a product will meet client needs