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Mahmoud Fayyad, Graphic Designer

Mahmoud Fayyad

Graphic Designer·Cloud Tech Sky

Syria

Bachelor's degree, Computer And Systems Engineering

Work experience

Total years of experience: 4 years, 5 months

Graphic Designer

December 2025 - Present

Cloud Tech Sky

Damascus, Syria

December 2025 - Present

Developed visual content, including social media posts, logos, event materials, flex banners, and storefront branding,
for a networking and internet solutions company. Managed and expanded two social media accounts, provided weekly
performance reports, and devised content writing strategies to enhance brand engagement.
Company industry:
Cyber & Network Security
Job role:
Design, Creative, and Arts

Freelance Graphic Designer

October 2025 - December 2025

Sham Cash

Damascus, Syria •Remote

October 2025 - December 2025

Created engaging social media posts and designed full visual materials for the HiTech exhibition. Produced and edited
coordinated video content. Continuing to provide ongoing design services.
Company industry:
Financial Services
Job role:
Design, Creative, and Arts

Customer Service Representative

June 2023 - January 2025

MTN Telecommunication Company

Damascus, Syria

June 2023 - January 2025

Resolved customer inquiries across social media channels, ensuring professional and timely responses. - Delivered
creative solutions to improve customer satisfaction and engagement. - Collaborated with internal teams to enhance
service delivery.
Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Contact Center Agent

January 2022 - January 2023

MTN Telecommunication Company

Damascus, Syria

January 2022 - January 2023

Managed high-volume inbound and outbound calls, maintaining strict confidentiality. - Met daily and weekly KPIs
under tight deadlines in a fast-paced environment. - Adapted communication style to suit diverse customer profiles.
Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Data Entry Specialist

January 2021 - January 2022

KAFFOU

Dubai, United Arab Emirates •Remote

January 2021 - January 2022

Updated product databases with new items, markets, and pricing using Excel and Google Sheets. - Ensured data accuracy
across large datasets and met project deadlines efficiently. - Worked closely with the design team to provide content
updates.
Company industry:
Internet & E-commerce
Job role:
Customer Service and Call Center

Education

Damascus University

January 2025

January 2025

Bachelor's degree, Computer And Systems Engineering

Syria

GPA (percentage): 80%

GPA (percentage): 80%

مشروع مبنى على ترجمة لغة الاشارة للصم والبكم الى كلام مكتوب ومنطوق و مساعدتهم في اعطاء اوامر بالاشارة للمنازل الذكية حيث يتم الاستجابة لها بحسب نوع الحركة (اطفئ - اشتغل - الخ)

Skills

COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
DIGITAL DESIGN
Expert
DIGITAL DESIGN
Expert
GRAPHIC DESIGN
Expert
GRAPHIC DESIGN
Expert
MOTIVATIONAL SKILLS
Expert
MOTIVATIONAL SKILLS
Expert
PROBLEM SOLVING
Expert
PROBLEM SOLVING
Expert
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate
Adobe Illustrator
Expert
Adobe Illustrator
Expert
Adobe Photoshop
Expert
Adobe Photoshop
Expert
Logo Design
Expert
Logo Design
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
CREATIVITY
Expert
CREATIVITY
Expert
COMPUTER ENGINEERING
Expert
COMPUTER ENGINEERING
Expert
DATA ENTRY
Expert
DATA ENTRY
Expert

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Certifications
Graphic Designer
Ousos
Aug 2025 - Oct 2025
Show credentials
Training
ICDL
Coursera
Feb 2018
Foundation of User Experience (UX) Design
Oct 2024
Show credentials

Hobbies

  • الرسم و الشطرنج و السباحة والغناء
    المركز الثاني في الشطرنج على مستوى البلاد في الصف الرابع الابتدائي