mahmoud fouad, Business Development Executive

mahmoud fouad

Business Development Executive

FOAMCO JEDDAH

Lieu
Egypte - Le Caire
Éducation
Master, MSC INTERNATIONAL BUSINESS & MARKETING MANAGEMENT
Expérience
17 years, 3 Mois

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Expériences professionnelles

Total des années d'expérience :17 years, 3 Mois

Business Development Executive à FOAMCO JEDDAH
  • Arabie Saoudite
  • Je travaille ici depuis novembre 2023
Executive Manager à TOP ECO HOME UK
  • Royaume Uni - Liverpool
  • mars 2021 à juillet 2023

• Strategic Leadership:
• Develop and implement the company's strategic vision and mission.
• Provide leadership and direction to the management team to ensure alignment with organizational goals.
• Operational Oversight:
• Oversee day-to-day operations to ensure efficiency and effectiveness.
• Monitor key performance indicators (KPIs) and take corrective actions as needed.
• Financial Management:
• Manage the company's financial performance, including budgeting, forecasting, and financial reporting.

• Make strategic financial decisions to ensure the company's fiscal health.
• Team Management:
• Lead, mentor, and develop a high-performing management team.
• Foster a positive and collaborative work culture within the organization.
• Business Development:
• Work with the business development team to identify growth opportunities and strategic partnerships.
• Participate in key client meetings and negotiations to drive business expansion.
• Market Analysis
• Stay informed about industry trends, market dynamics, and competitors.
• Use market insights to make informed decisions and adapt the business strategy accordingly.
• Product and Service Quality:
• Ensure that the company's products meet high-quality standards.
• Implement measures to continually improve product quality and customer satisfaction.
• Customer Relations:
• Build and maintain strong relationships with key clients and stakeholders.
• Address customer concerns and ensure a high level of customer satisfaction.
• Compliance and Risk Management:
• Ensure the company complies with relevant regulations and standards.
• Identify and mitigate risks that could impact the business.
• Communication:
• Communicate the company's goals, strategies, and expectations to employees.
• Act as a liaison between different departments, ensuring effective communication within the organization.
• Innovation and Technology Integration:
• Identify opportunities for innovation and technological advancements in the furniture industry.
• Implement strategies to stay competitive through the adoption of new technologies.
• Decision-Making:
• Make critical decisions that align with the company's overall objectives.
• Analyze data and information to inform decision-making processes.
• Drove organizational growth by leading the strategic planning and execution of a merger, effectively integrating workflows from both companies and achieving a 15% increase in operational efficiency post-merger

Executive Director à CWWFI-Federation of Egyptian industries
  • Egypte - Le Caire
  • décembre 2010 à octobre 2021

• Completed financial analysis of revenue.
• Directed 80 direct reports.
• Developed standard operating procedures.
• Designed service strategies to improve revenue and retention.
• Optimized staff productivity by managing inter-team conflict resolution,
• yearly performance reviews, hiring and terminating processes, training
• Initiatives, scheduling, time and attendance and payroll.
• Proactively identified and solved complex strategy problems that impact
• Egyptian furniture sector.
• Defined and monitored metrics to measure Key Performance Indicators (KPIs).
• Directed staffing requirements, managed priorities and coordinated workflows to uphold productivity objectives.

• Improved business planning and processes by applying furniture industry knowledge.
• Provided CWWFI members with outstanding service, extending
• Relationships for future business opportunities.
• Generated and achieved regional exports goals, exceeding targets within member’s growth strategies.
• Oversaw recruitment and onboarding process for new employees.

Experts project Manager à Emerald for Educational Development
  • Egypte - Le Caire
  • janvier 2020 à octobre 2021

• Received and resolved customer complaints escalated by staff.
• Monitored industry trends, adapting services to suit consumer demand.
• Actioned customer feedback to promote service improvement.
• Briefed and motivated staff to deliver daily operational requirements.
• Devised activity and service plans to meet customer requirements.
• Tracked expenses and business outgoings to remain within cash flow targets.
• Deescalated internal conflict and implemented motivational techniques.
• Forecasted long-term business objectives.
• Maintained excellent health and safety standards for compliance.
• Scheduled shifts based on seasonal demands and staff availability.
• Stored transaction information securely for thorough financial reference.
• Recruited high-performing, reliable staff for improved team productivity.

Marketing Manager à TVET - EGYPT ( EU FUNDED PROJECT )
  • Egypte - Le Caire
  • septembre 2009 à décembre 2010

• Analyzed customer data and campaign performance to drive improvements.
• Motivated 25+ staff to exceed growth and revenue targets.
• Conducted market research to better understand key customer segments.
• Developed targeted Facebook and Google Ads campaigns.
• Developed cohesive marketing strategies, identifying macro trends,
• Opportunities and challenges to deliver successful campaigns.
• Led client meetings to scope project goals, reporting and deliverables.
• Managed £500k+ marketing budgets.
• Advised on marketing strategy with strong industry knowledge.
• Liaised with sales, technical and customer service teams to drive on-time,
• Under-budget project completion.

Acting Manager à CWWFI-Federation of Egyptian industries
  • Egypte - Le Caire
  • mars 2008 à août 2009

• Oversaw daily company operations to reach financial targets.
• Created long-term business strategy to drive company success.
• Ensured company met relevant legal and regulatory requirements.
• Contributed expertise in furniture industry to board decision-making.
• Developed standard operating procedures.
• Completed financial analysis of revenue.
• Recruited and managed senior staff with focus on delivering clear results.
• Reviewed reports from subordinate management to identify areas of opportunity.
• Directed day-to-day work of 25 employees and motivated teams to exceed objectives.

IT System Administrator à CWWFI
  • Egypte - Le Caire
  • novembre 2006 à août 2008

• Evaluated latest innovations and adopted cost-effective, useful solutions.
• Planned and implemented upgrades to system hardware and software.
• Completed reports detailing performance, costs and downtime issues.
• Led server infrastructure development, quality assurance, and staging and production systems.
• Implemented, maintained, developed and tested installation and update of file servers, print servers and application servers in all departments.
• Investigated problems with hardware and software to trace faults.
• Backed up data daily to prevent undue information loss and coordinated disaster recovery plans

Éducation

Master, MSC INTERNATIONAL BUSINESS & MARKETING MANAGEMENT
  • à The University Of Hull
  • septembre 2022

Specialties & Skills

Sales Targets
Administrative Support
Marketing Mix
Word Of Mouth Marketing
Furniture
KEY PERFORMANCE INDICATORS (KPIS)
CONFLICT RESOLUTION
ONBOARDING
SCHEDULING
BUSINESS PLANNING
FINANCIAL ANALYSIS
PLANNING
INDICATORS
WORKFLOWS
DISASTER RECOVERY
Market Research
Materials
Operation
Time Management
Writing
Marketing Mix
Outlook
Negotiation
Digital Marketing
Purchasing
Office Management
Accounting
Problem Solving
Logistics
Procurement
Custom Furniture Design
Marketing
Microsoft PowerPoint
Risk Management
Reconciliation
Key Account Management
Merchandising
Office Administration
Payments
Payroll
Minutes
Teamwork
Corporate Credit
Team Leadership
Management Consulting
Marketing Communications
Woodworking
Custom Furniture
Management
Marketing Strategy
MS Project
Marketing Management
Project Management
Administration
Social Media Marketing
Microsoft Office
Customer Service

Langues

Anglais
Expert