Flight Attendant First Class
Emirates
Total years of experience :25 years, 4 Months
In charge for the smooth running of every operational flight, making sure that all standards are applied and maintained, which include customer service, safety & security procedures
Maintain updated knowledge of each destination, customs and borders requirements and regulations and inform the assigned crew members and keep up to date information of aircraft cabin log book, client’s records, safety records on every flight
Provide feedback on customer service and safety reports regularly using all available resources and apply consistent use of standards and procedures which will include General Civil Aviation Authority procedures are followed accurately
Supporting team and individual’s performance in line with defined key behavior indicators and competencies, actively volunteered in seminars and leadership workshops
Responsible to reporting to the Senior Cabin Crew Members and Cabin Crew Managers for customer service, safety and security measures requirements making sure to deal with difficult situations or individuals politely and professionally
Coordinated communications and presentations to support more than 300 projects with tracking reports, gathering required projects information between the headquarters and on remote sites
Interacted with suppliers and consultants on new and existing projects, build and maintain ongoing relationship with key clients, followed up on leads or phone inquiries, coordinating projects services and requirements
Followed up database updating records, providing help and advice to more than 5 departments by arranging meetings or one to one meetings. Organize priority requirements with departments team leaders, coordinate and managements regarding travel arrangements, transportation, hotels, agencies, airport, invitations, bookings or correspondence
Developed and maintained office systems, including data management and filing, screening phone calls, inquiries and requests, and handling issues when appropriate, organized and maintained diaries and making appointments, producing documents, briefing papers, reports and presentations
Established and supervised the preparation of daily operations, delivery and production system, prepares for shipments, attends meetings which involves the company strategy with other local activities or international activities
organized paperwork to activate and maintain each task through quality control and other follow-up identifies and resolves departments correspondences concerns & status
Ensured Employees records are maintained in compliance with accepted policies and procedures
Prepared management reports & clients listings, checked and processed bank loan applications for employees, calculated and distributed wages and salaries
Performed a wide variety of communications assignments which may be confidential in nature and require research to complete; operates personal computer
Provided follow up with appropriate departments, under direction, to ensure compliance with agreements, requests for information from different department and coordinate related issues; interacts with departments to answer related routine questions and concerns
Scheduled appointments and performed other duties related to maintaining supervisor's schedule; may schedule and coordinate meetings and conferences, including travel and lodging arrangements, facilities, vendor and conference participant payments; Arranges teleconferences with local, regional, and national law firms, as required, May perform some bookkeeping and/or purchasing functions
Prepared the Accounts payable and receivable, monthly payroll, purchase orders, sales invoicing, payment processing, record, supervise invoices, credit, debit notes & memos, process payments as per the accounts aging to develop and maintain financial data bases
Assisted with accounts receivable and accounts payable, preparing the leave and the overtime payment for the employees
With Honors Upper Second Class