Mahmoud Manasreh

Projects To Credit:
• 2010: Project Manager, Gallery Productive Families, Jeddah Hilton
• 2010: Project Manager, Gallery Jeddah Beauty, Jeddah Hilton
• Jul 2009: Project Manager, Festival Jeddah (Two Months Duration)
• Jan 2009: Project Manager, ISO Quality Asir Annual Festival (Two Months Duration)
• Oct 2008: Project Manager, Qunfudah First Tourism Festival, Corniche Qunfudah (One Month Duration)
• Jul 2008: Supervisor, Festival of Global Village for Shopping & Entertainment (Three Months Duration)
• Jun 2008: Project Manager, Jeddah Summer Festival Waterfall Park, Taif (Three Months Duration)
• Jun 2008: Project Manager, Cosmetic Beauty Gallery, Land of Exhibitions Jeddah (Ten Days Duration)
• Mar 2008: Project Manager, Gallery PH Future Bekaa Prince Abdul Majeed, Faculty of Education (Two Weeks Duration)
• Sep 2008: Director Marketing & Organization, Modern House Exhibition Center Umm Al Qura Exhibition (One Month Duration)
• Nov 2007: Project Manager, The Second Gallery Trendy Girl, King Abdul Aziz University, Jeddah (Two Weeks Duration)
• July 2007: Project Manager, Summer Exhibition in Serafi Mega Mall Jeddah (One Month Duration)
• Mar 2007: Director of the Organization, Gallery Trendy Girl at King Abdul Aziz in Jeddah (Two Weeks Duration)
• Jan 2007: Project Manager, Gallery of Modern Accessories Girl Bekaa Prince Abdul Majeed, Faculty of Humanities (Two Weeks Duration)
• May 2006: Marketer Shopping Festival Amusement Park Waterfall Cornish Jeddah (One Year Duration)

Key Responsibilities:
• Managing portfolio of high end customers, cultivating profitable business relationships, and generating sales leads through networking to add to company’s revenues.
• Conducting detailed meetings with clients to persuade them on ideas for organizing events that would help achieve their set business and brand awareness targets.
• Analyzing local and international market for event management to advice senior management on introducing new deals which would help the company increase its business volume.
• Contributing business acumen and market knowledge to develop detailed strategic plan which would help capture local market as per its unique event and project management needs.
• Preparing in depth plans to cover each aspect of event management from conceptualization to execution, clearly communicating deliverable KPIs, and overseeing each event from start to end in order accomplish set milestones.
• Handling various aspects of managing projects which would ensure their success including lining up of required resources, allocation of funds, and management of suppliers to achieve set event organizational objectives within predetermined budgetary constraints.
• Taking all internal and external stakeholders onboard responsible for making an event a great success at every stage of project completion including organizers, sponsors, and senior management of the company.
• Determining marketing and advertising goals to be achieved from different assigned projects and making sure that they have been accomplished by clearly communicating deliverables to each team member.

Key Responsibilities:
• Oversaw installation and configuration of computer hardware, operating systems, and other applications.
• Proactively monitored the network to troubleshoot problems through in-depth diagnostic, successfully overcoming hardware and software issues.
• Studied each client’s unique software interactions and developed training programs which would help ease transition to introduction of ERP system.
• Acted as first point contact for customer complaints by following up with relevant departments to get them resolved on priority basis.
• Reviewed existing policies and recommended changes, followed up for their successful implementation to achieve desired objectives.
• Prepared detailed backup plans for recovery from potential IT disasters by laying out detailed procedures and putting in place robust information security measures.
• Delivered support and service to end users via automated call distribution software, remote connection or internet.

Highlights:
• Oversaw successful implementation of MCBA finance and payroll system while extending full support for managing hardware and software problems for 12 departments including Astra HQ, Astra Constructions, Astra Commercial, Astra Grin, Astra Prince Fahad Bin Sultan Hospital, Astra Flowers, Astra Sales, Astra Support, Astra Livestock, Astra Vegetable, Astra Industrial, and Astra Poultry.
• Supported implementation of AS / 400 payroll system.

Key Responsibilities:
• Managed hardware and software issues faced by the head office for brands including Dell, Toshiba, HP, & Printers of different makes.
• Ensured deliverance of strategic plans set by the organization related to successful implementation of information technologies.
• Prepared in depth project plan, determined schedule, established cost controls, and led the client project team to achieve set goals.
• Proactively monitored each project’s execution phase by following project schedule, managing customer expectations, and handling project quality assurance activities.
• Ensured the projects assigned were completed as per expectations by controlling budgets, monitoring quality of deliverables, and mitigating risks faced.
• Implemented project plan by thoroughly reviewing project statement of work, determining and clearly understanding scope of work, and delegating tasks to relevant staff members with clearly communicated deadlines.

Key Responsibilities:
• Prepared lesson plans and instructional material while presenting it through different illustration aids to teach students about functions of software programs.
• Assisted students in completing assigned class work while helping them overcome different problems by answering their questions and giving appropriate examples.
• Administered instruments of course competency and tests to grade students and generate reports in order to let them know of their progress.
• Reviewed and revised curriculum for different subjects while keeping students particular needs, industry standards, and established course guidelines in perspective.
• Kept liaison with faculty, administrators, and other staff members to exchange information, resolve student issues, and monitor students’ progress.