mahmoud mohamed

Job Duties:
•Administer network and Servers including data security, active directory, group policy,
DNS, DHCP.
 Working with E‐mails servers Exchange.
 Backup Administrator.
 Firewalls, antivirus, email security, etc.
 Install and configure computers, hardware, systems, networks, printers, etc…
 Provide support for all IT related activities (Desktop/Laptops, IT equipment, Applications)
and perform hardware and software installations.
 Help on uploading articles/blogs via official company’s website and social media
channels.
 Support staff either face to face, over the phone or remotely for solving issues and
troubleshooting.
 Troubleshooting system network problems, diagnosing and solving hardware's and
software's faults.
 Follow up and maintenance of various applications and programs.
 Make a backup copy of all company’s data.
 Responsible to follow and apply IT strategies, policies and securities.
 Provide support including procedural documentation and relevant reports..

Job Duties:
* Diagnose hardware and software problems, and replace defective components.
 Perform data backups and disaster recovery operations.
 Maintain and administer computer networks and related computing environments, including
Computer hardware, systems software, applications software, and all configurations.
 Perform routine network startup and shutdown procedures, and maintain control records.
 Design, configure and test computer hardware, networking software and operating system
Software.
 Recommend changes to improve systems and network configurations, and determine
Hardware or software requirements related to such changes.
 Confer with network users about how to solve existing system problems.
 Monitor network performance in order to determine whether adjustments need to be
Made, and to determine where changes will need to be made in the future.
 Load computer tapes and disks, and install software and printer paper or forms.
 Analyze equipment performance records in order to determine the need for repair or
Replacement.
 Maintain logs related to network functions, as well as maintenance and repair records.
 Research new technology, and implement it or recommend its implementation.
 Maintain an inventory of parts for emergency repairs.
 Coordinate with vendors and with company personnel in order to facilitate purchases.
 Working with E‐mails servers Exchange 365.
 Working Office 365..