Mahmoud Mohamed Farag El bayoumi, Technical Consultant

Mahmoud Mohamed Farag El bayoumi

Technical Consultant

Alnafitha International Information Technology

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, Information System Management
Experience
15 years, 1 Months

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Work Experience

Total years of experience :15 years, 1 Months

Technical Consultant at Alnafitha International Information Technology
  • Saudi Arabia - Jeddah
  • My current job since January 2019
IT Technical Support Engineer at Bakheet Co. for Machinery
  • Saudi Arabia - Jeddah
  • December 2012 to January 2019

• Install and configure SQL server.
• Assists in the planning, design, documentation, and implementation of various systems to include desktop .PC’s, Servers, Network equipment, and Software Applications.
• Install and manage MS Exchange, Active Directory (for users, groups, OUs, group policy).
• Install and configure Citrix solution ( Xen App, Xen Desktop, Xenserver )
• Install and manage VMware ESX and Workstation.
• Install and configure Citrix solution ( Xen App, Xen Desktop, Xenserver )
• Managing and monitoring of backups in multiple locations.
• install and configure Dynamics AX 2012
• Purchasing of IT Equipment and software in line within agreed budgets.

Technical Support Representative at Xceed
  • Egypt - Cairo
  • May 2011 to November 2012

Provide client support and technical issue resolution with phone and Email.
•Obtain general understanding of OS and application operations related to company offered services.
•Responsible for providing technical support such as Home Networking issues, DSL issues, software issues, email issues, login issues and passwords

Technical Support Specialist at Deltana
  • Egypt - Mansoura
  • January 2009 to January 2011

Operate and Maintain Local Area and highly secure networks, traveled to remote locations for network troubleshooting when necessary.
•Provide support in resolving PC, Printer and network problems either directly or by phone and utilize all technical resources to solve customer problems.
•Install and terminate cables (Fiber & UTP) - Repair and maintain faulty/broken cables - sort and organize cable Provide full technical documentation of the 3 major systems.

Education

Bachelor's degree, Information System Management
  • at Delta University For Science & Technology, Mansour
  • May 2008

Degree:

Specialties & Skills

System Administration
VMware ESX
Citrix Certified Administrator
CABLEADO
NETWORK SUPPORT
NETWORKING
PRINTERS
TECHNICAL WRITING
TELEPHONE SKILLS
ACTIVE DIRECTORY
BUDGETING

Languages

Arabic
Expert
English
Expert
German
Beginner
French
Intermediate