محمود مصطفى, IT Project Engineer - project management unit

محمود مصطفى

IT Project Engineer - project management unit

Kuwait Oil Company

البلد
الكويت
التعليم
بكالوريوس, Computer engineer
الخبرات
15 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :15 years, 9 أشهر

IT Project Engineer - project management unit في Kuwait Oil Company
  • الكويت - الأحمدى
  • نوفمبر 2018 إلى ديسمبر 2023

• Oversee project handover from contractors, ensuring alignment with project owner's objectives and technical specifications.
• Facilitate effective communication and collaboration with contractors through regular meetings, addressing concerns, and ensuring timely project delivery.
• Monitor and track all aspects of project execution, including site safety, adherence to standards, and project progress, making adjustments as needed.
• Compile and analyze project data to generate comprehensive status reports, providing insights into project performance and potential risks.
• Review network layout, design, and equipment configurations to ensure compliance with project philosophy and technical scope.
• Promptly identify, evaluate, and resolve technical issues, maintaining project continuity and minimizing disruptions.
• Serve as the primary point of contact between the project team and clients throughout the project lifecycle, fostering open communication and building strong relationships. Additional Experience
Asset Management Engineer
• Developed and implemented procedures for tracking firm assets, ensuring quality control throughout their lifecycles.
• Managed the process for monitoring and recording hardware assets to ensure compliance with firm business needs and vendor contracts.
• Collected information for budgeting, software compliance and inventory, contract reviews, and cost comparisons.

Senior Desktop Support Analyst – Team Lead في Joint operations wafra ( chevron )
  • الكويت - الأحمدى
  • يونيو 2007 إلى ديسمبر 2017

• Project Management:
Adept at planning, organizing, and executing IT projects, effectively managing resources, tracking progress, and
ensuring project success within defined scope, schedule, and budget constraints.
• Technical Expertise:
Possesses a comprehensive understanding of IT
infrastructure and hardware, proficient in troubleshooting and resolving equipment issues, maintaining network stability, and ensuring optimal system performance.
• Team Leadership:
Demonstrates strong leadership skills, effectively
motivating and guiding a team of desktop and helpdesk support personnel, fostering a collaborative and supportive work environment, and recognizing individual contributions.
• Knowledge Sharing and Mentorship:
Committed to continuous knowledge sharing and professional development, actively engaging
in mentoring and coaching team members to enhance their skills and expertise.
• Problem-Solving and Decision-Making:
Analyzes incidents and requests to identify the most effective solutions, demonstrating
sound judgment and decision-making abilities, and escalating complex issues to IT management when appropriate.

Achievements
• Digital Document Management Project: Led the successful digital transformation of document management processes, eliminating manual paperwork and streamlining the end-to-end document and approvals cycle, resulting in significant improvements in efficiency and productivity.
• Conference Room Design and Implementation: Oversaw the design, implementation, and management of 50 conference rooms,
including an auditorium, VIP manager's office, training room, operation room, and meeting rooms, ensuring the creation of modern and functional spaces that support diverse meeting needs.
• Network Printer Contract Management: Effectively managed the network printer contract, optimizing costs, ensuring timely delivery
of printing services, and maintaining optimal printer performance to support organizational needs.
• IT Desktop Support Building Design and Implementation:
Spearheaded the design and implementation of a new IT Desktop Support Building, including workshops, offices, a store, and a meeting room, creating a well-organized and functional workspace
that enhances team collaboration and productivity.

الخلفية التعليمية

بكالوريوس, Computer engineer
  • في Alexandria Information Technolgy
  • أغسطس 2003

Specialties & Skills

IT Asset Management
Conference Rooms
IT Technical Support
Team Leadership
Project Plans
MS office , windows OS
Project management
BMC ticket system
coordinator
teamwork leads
communication
troubleshooting
presentation

اللغات

الانجليزية
متوسط

التدريب و الشهادات

Project Management Professional (PMP)® (الشهادة)
تاريخ الدورة:
December 2023
صالحة لغاية:
December 2026
Cisco Certification Network Professional CCNP (الشهادة)
تاريخ الدورة:
November 2020
صالحة لغاية:
November 2023

الهوايات

  • design