Online Sales Support Executive
Midas furniture
Total des années d'expérience :17 years, 4 Mois
*Helping customers to purchase from the website.
*Explanation of products An accurate explanation through conversation and description of each required product in an easy way that helps complete the purchase process from the site.
* Making reports and sorting the best-selling and least-selling products to better understand the customers’ desires and achieve the target faster.
* Follow up and solve customer problems during exchange or retrieval quickly and accurately.
* Continuously follow up on new products and add them to the site and present the new to customers and show it.
•helping with inventory management at the branch level.
•providing a high level of customer service to the customers.
•Focusing on a monthly basis in different locations experience Monitoring my sales.
•Following the sales policies and procedures.
* sales and achieving the branch's sales target .
* providing a high level of customer service to the customers .
* helping with inventory management at the branch level .
• Focusing on monthly basis in different locations experience Monitoring my sales progress performance
• Managing planned /unplanned leaves of the colleagues as a providing my support
• attending a weekly meeting in order to enhance the performance rate and catch out the gap happen and solve on the spot
• Motivating members and creating a warm friendly work environment
• Handling effectively difficult customers by providing guidance, alternatives,
• Innovating, improving current processes and looking into problem areas ensuring that follow up is done for all problem incidents reported by Customers/ Agents.
• Following the sales policies and procedures
• Follow up the code of conduct.
• Follow up on the activation process of contracts.
• Approach customers and distribute flyers from the designated counter.
• Supporting my colleague’s members with any queries by referring them to the business rules.
International arbitration and consulting
• Logistic industry handling team and manage them to reach our own target
• Managing and developing teams, including hiring, retention, performance management, competency and skill development, career development and succession planning
• Managing team toward company and personal objectives.
• Mentoring and coaching team members and facilitating development opportunities for the team and the business
• Conducting formal performance reviews of all direct reports
• Building a highly motivated and skilled sales team
• Ensure sales tools are utilized in the most efficient way.
• Conduct daily and weekly sales reviews.
• Ensuring that all team members follow the company code of conduct and business rules
Regulate the sale and supervision of the fixtures and sale of all types of air conditioners and the company was authorized agent of the company (sharp)
international law
