mahmoud roshdy

Responsible for Data-center Microsoft environment and Exchange 2016.

Commvault Backup Software design, Install and manage backup.

ICT Risk assessment and business continuity plans for disaster.

Responsible for taking backups and installing
Commvault client in more than 150 servers.

Tape library management and troubleshooting and export backup based on time and application requirements.
Install, configure, test, document, administrate, maintain, integrate and support different infrastructure systems at the company including but not limited to different Hardware (Servers, Storage, RAID settings, etc.), Virtualization systems, Operating systems (Windows/Linux-based), Application servers, Backup and recovery systems along with servers’ Endpoint protection.
• Develop and administrate backup, archive & restore processes for different systems and data according to Company policy. Besides monitoring the backup logs and testing restoration processes regularly.
• Design, plan, implement, and administer enterprise blade server and storage technologies in support of underlying virtualization infrastructure.

Huawei BCManager disaster recovery solution.
Consult with users and management to conduct business assessments to determine user needs and to define solutions to meet business requirements updates and upgrades, along with hardware replacements and expansions.
• Research, plan, and design an enterprise environment with appropriate hardware, operating systems, applications, and communication components to support business requirements.
• Collect, maintain, and document a collection of software that is able to trace the source of and otherwise investigate attacks or possible attack scenarios on the company's systems.
• participate in the planning, organizing, and execution Provide independent, objective, assurance, and consulting activities designed to add value and improve the Company's operations of Information Technology (IT) audits.

Microsoft Infrastructure (L2).

Responsible for installing a new site office in Kuwait university CUP3.
- Fixing new server room and installing 3 servers running windows server 2016 for domain
and file server with WSUS.
- installing Fortinet Firewall and bandwidth shaper for 60 users.
-creating office 365 email for all users and managing Admin center for Exchange and domain
online.
-Manage backup for all site servers.

Monitor and assess the utilization and performance of different services and infrastructure systems (Hardware and software) regularly to ensure their effectiveness using monitoring tools or manually.
• Ensure the availability, continuity, and security of various systems and monitor different logs.
• Develop and document operational procedures.
• Manage change requests & determine the need to perform a system change whenever needed through standard procedures.
• Manage File Server services with Failover Cluster structure and manage Quotas using FSRM role & managing replication to DR site using DFS.
• Regular maintenance of servers through the installation of software updates and upgrades, along with hardware replacements and expansions.
• launched a Migration to office 365 email from Exchange 2016 for 400 users, and updated all archived mailboxes to the latest version.
• Analyze and recommend both hardware and software requirements for existing and future implemented services.
• Technical analysis, and the possibility of data recovery.

Lead IT team and look into the complaints registered by various users and
advise accordingly to the team members.
- Design network to connect multi sites to head office.
- Design infrastructure in each site.
- Configure Cisco routers in sites.

Recommend and ensure the standard implementation of policies,
procedures, and operations with support personnel for different services and
ensure their consistency with Kharafi National policies.
• launched a Migration to Exchange 2010 from Exchange 2007 for 3500
users, and updated all archived mailboxes to the latest version.
• Analyze and resolve different systems issues using diagnostic software
and/or technical troubleshooting processes.
• Communicate with external vendors for support requests.
• Perform different software migrations or hardware physical reallocations
for the IT infrastructure systems.
• Works under general direction from senior management and provides
different reports indicating the IT infrastructure status besides any
requested reporting
- Manage all users in Active Directory.
- Installing OS remotely BY SCCM.
- Solving daily user’s problems.
- Remotely deploy, configure, troubleshoot and optimize hardware.
- Monitor and test system performance and provide performance statistics and
reports.
- To set up, maintain, and support the physical and virtual IT environment and to
improve it with new and enhanced services.
- a test that systems are working correctly and identifying, investigate and repair any
system faults, plan system upgrades, and update the existing
Systems as per the plan.

System Administrator.
To provide quality of service including complete maintenance for the current
network system including software and hardware and migration network .
• Fast solving for all operating systems problems and Network Problems.

hand held barcode using camera.
RESEARCHES:
• Analyzing industrial Problems.
• Drawing Flow Chart of the Problem.
• Writing Equations corresponding to the Flow Chart.
Implementation Of programmable logic control (PLC) using
• Microcontroller with A/D and memory interface and applying
some analog/digital inputs and outputs.
• Translate the Equations into the Ladder Diagram.
• Drag and Drop Components to Simulator.
• Test the Circuit and show the output.
• GRADE: Very Good.

Full Time Support and testing environment of Microsoft course MCSE and MCSA 2003 Server (Certificated ).

Cisco CCNA course and certified since 2008.

Design and install full network in Synergy Center ALdokki.