mahmoud said abdelsalam mohamed, Call Center Agent

mahmoud said abdelsalam mohamed

Call Center Agent

almard financial brokers

Location
United Arab Emirates
Education
Bachelor's degree, Faculty Of Sharea And Law
Experience
3 years, 0 Months

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Work Experience

Total years of experience :3 years, 0 Months

Call Center Agent at almard financial brokers
  • United Arab Emirates - Dubai
  • October 2020 to October 2020

• Make calls to interested clients
• Explain the company's advantages to the customer • Persuade the client to invest with the company
• customer problems and objections
• Close the deal with the client.

Sales Executive at Sovana Group
  • Egypt - Cairo
  • November 2019 to April 2020

Built customer rapport by asking specific questions and listening
attentively

Offered hands-on assistance to customers by assessing customer needs
and maintaining current knowledge of consumer preferences


• Communicate with potential customers, know their needs and try to helpthem choose the right product
Conducting customer interviews inside or outside the company's
headquarters to explain all the details of the company's projects

Digital Marketing Specialist at Freelancer
  • Egypt - Cairo
  • September 2016 to July 2018

I am a professional of good quality. I have extensive knowledge in the field of marketing, sales and PR strategies that I use to achieve better brand visibility and awareness of products and the growth of the share of the labor market. Look for a job where I can use my media awareness and professional relations skills to achieve a high return on investment and achieve professional goals

Digital marketing manager at freelancer
  • Egypt - Menoufia
  • March 2016 to June 2018

I have been working as a digital marketing manager at Freelancer for more than a year and doing freelance work

Education

Bachelor's degree, Faculty Of Sharea And Law
  • at Al-azhar University, Egypt
  • June 2019

I'm graduated from the Faculty of Sharia and Law at Al-Azhar University, Damanhour Branch

Specialties & Skills

Social Media
Social Media Marketing
Digital Marketing
Marketing
social media specialist
E-commerece
Drop Shiping from Amazon to eBay
Financial Analyst and Stock Market Analyst
sales specialist
Sales man
property consultant
customer service representative
call center

Languages

English
Expert
Arabic
Native Speaker

Memberships

freelancers
  • Digital Marketing Specialist
  • March 2014

Training and Certifications

the techniques of selling (Training)
Training Institute:
e3melbusiness academy
Date Attended:
July 2020
Duration:
8 hours
principles of selling (Training)
Training Institute:
e3melbusiness academy
Date Attended:
April 2020
Duration:
8 hours
call center (Training)
Training Institute:
e3melbusiness academy
Date Attended:
June 2020
Duration:
6 hours
sales supervisor (Training)
Training Institute:
e3melbusiness academy
Date Attended:
March 2020
Duration:
13 hours
مهارات من جوجل في التسويق الرقمي (Certificate)
Date Attended:
July 2018
Google Digital Garage Certification (Certificate)
Date Attended:
June 2019
Marketing benefits vs. features (Certificate)
Date Attended:
July 2018
Social media marketing (Certificate)
Date Attended:
July 2018
Google Analytics for Beginners (Certificate)
Date Attended:
July 2018
Valid Until:
July 2020
Ecommerce Analytics: From Data to Decisions (Certificate)
Date Attended:
July 2018
Valid Until:
July 2020
أساسيّات التسويق الرقمي (Certificate)
Date Attended:
March 2018
Google My Business Basics (Certificate)
Date Attended:
July 2018
الابتكار ي العمل الحكومي (Certificate)
Date Attended:
November 2016
السيرة الذاتية الناجحة (Certificate)
Date Attended:
October 2016
Selling Skills Certification (Certificate)
السيرة الذاتية الناجحة (Certificate)
Valid Until:
November 2026
الابتكار في العمل الحكومي (Certificate)
Valid Until:
October 2026