Head of Consumer Finance
Bank AlJazira
Total years of experience :18 years, 7 Months
Responsible for delivering the overall business bottom line P&L, maintain low delinquency ratios, Monthly provisioning, monitor business and sales KPIs, new products development, sponsor system enhancements projects, update products P&P, manage business accounts reconciliations, responsible for developing the clients experience, and manage clients complaints.
Increase the Retail Banking Group market competitiveness through managing its strategies & plans, AOPs, financial controlling, budgeting & network targets setting and distribution, network capacity planning, and monitoring the group's divisional projects. In addition, regular market scans are conducted to monitor the Bank's market position movements, as well as market trends \[macro & micro\], and report to the group head with necessary recommendations
Plan & Rollout Affluent Banking model, and Enhance service delivery standards; tasks included analysis & planning, research, IT development, SLAs, capacity planning and lounges expansions
Affluent Banking model, and Enhance service delivery standards; tasks included analysis & planning, research, IT development, SLAs, capacity planning and lounges expansions.
Launched Wave (III) of McKinsey Affluent Banking model, Launched the new Affluent programs, and initiated Affluent Services Process re-engineering
Launched Wave (III) of McKinsey Affluent Banking model, Launched the new Affluent programs, and initiated Affluent Services Process re-engineering.
Private Banking Program Snr. Officer Participated in 07 & 08 budgeting strategic plans, initiated an internal branding project, planned & managed PR events, managed internal SLAs and all research & marketing initiatives.
Private Banking Program Snr. Officer Participated in 07 & 08 budgeting strategic plans, initiated an internal branding project, planned & managed PR events, managed internal SLAs and all research & marketing initiatives.
Developed ‘06 strategic plan, developed point of market entry business plan, developed annual operating plans and handled agency briefs & jobs.
Developed ‘06 strategic plan, developed point of market entry business plan, developed annual operating plans and handled agency briefs & jobs.
Assist. Upper Mass & Youth Segment Manager Relaunched Islamic version of Mazaya & Ajyal AlAhli, managed database marketing, participated in Strategic Plans, Research & Comm. Brief, managed jobs with agencies and managed youth PR events
Assist. Upper Mass & Youth Segment Manager Relaunched Islamic version of Mazaya & Ajyal AlAhli, managed database marketing, participated in Strategic Plans, Research & Comm. Brief, managed jobs with agencies and managed youth PR events
Event management, DM activities, and Market researches
Regularly attended summer jobs (Summers of 95, 96, and 97)
Event management, DM activities, and Market researches
Regularly attended summer jobs (Summers of 95, 96, and 97)
Sep 07
•Media Plans by STARCOM Media - Jeddah, KSA - Jul 07
•Basel 2 for Senior Managers - Jeddah, KSA - Mar 07
•Making PR Work for You by TRACCS SACCS - Aug 06
•Project Management (SUKAD Instit.) - Jeddah, KSA - Mar 06
•Brand Sense by Martin Lindstorm - Jeddah, KSA - Mar 06
•Innovations In MKT Strategies by R. Yellop - London, UK - Sep 05
Sep 07
•Media Plans by STARCOM Media - Jeddah, KSA - Jul 07
•Basel 2 for Senior Managers - Jeddah, KSA - Mar 07
•Making PR Work for You by TRACCS SACCS - Aug 06
•Project Management (SUKAD Instit.) - Jeddah, KSA - Mar 06
•Brand Sense by Martin Lindstorm - Jeddah, KSA - Mar 06
•Innovations In MKT Strategies by R. Yellop - London, UK - Sep 05
'10). Thesis: “Islamic Banking & Financial Stability in the Credit Crunch
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