mahmoud samir, MS CRM Consultant

mahmoud samir

MS CRM Consultant

veripark

Location
Egypt - Cairo
Education
Master's degree, MBA
Experience
15 years, 0 Months

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Work Experience

Total years of experience :15 years, 0 Months

MS CRM Consultant at veripark
  • Egypt - Cairo
  • My current job since January 2011

o Customize entities and develop plugins.
o Develop javascripts and iframes.
o Develop CRM workflows.
o Develop SSRS reports.
o Develop SSIS reports.
o Do support and maintenance during UAT and after Go-live
o Manage business analysis meetings.
o Do gap analysis between existing and customer needs.
o Write SRS, user manuals and administration manual.
o Maintain agreed scope and raise change requests.

MS CRM Consultant at Soft Solutions
  • Egypt - Cairo
  • May 2009 to December 2010

o Customize entities, develop workflows and plugins
o Develop SQL scripts.
o Give training sessions and hands on training.

Education

Master's degree, MBA
  • at German University in Cairo (GUC)
  • June 2014
Bachelor's degree, E-Business
  • at ITI - Information Technology Institute
  • May 2009
Bachelor's degree, Pharmacy
  • at Helwan University
  • June 2006

Specialties & Skills

Web Development
ASP.NET
Microsoft CRM
SQL Server
ASP.NET

Languages

Arabic
Expert
English
Expert

Training and Certifications

PMP exam preparation course. (Training)
Training Institute:
Lead Qatar
Date Attended:
February 2010