Application Support
Tebas
Total years of experience :13 years, 2 Months
a. Provide a bridge between implementation and training by guiding the customer through a basic orientation of different ERP modules.
b. Provides expert guidance and defines and illustrates different ERP modules for clients to achieve best results for our clients during implementation process
c. Provide training and support to our clients to achieve optimal results through different ERP software modules.
d. Provides analysis and recommendations in unprecedented areas reflecting new and extremely complex concepts and programs in support of ERP software training and operations
e. Testing Different Modules and Updates for software versions
f. Develops standard configurations and implementation procedures for hardware, executive software including upgrade releases, patches and standard enterprise software.
g. Creating Dashboards, reports to provide simple data preview for customers h. Provide customer support.
I. Provide regular visits to customer sites as needed to ensure success of software usage and solve any technical issues. j. Administration and developing SQL server (2005-2008-2012-2014)
k. Developing SQL Server by creating Queries, views, triggers, procedures...etc.
l. Managing servers and backups.
m. Solving clients problems and ensure proper workflow for clients software modules
n. Keep update information of latest software products
1 Install and configure Network (software and hardware )for new clients
working With windows Server 2008/ & 2012
2 working With Sql Server 2005 & 2008 & 2008 r2
3 Diagnosing and solving hardware/software faults.
4 implementing systems to our new customer.
5 receive customer trouble and trace errors to fix error or deliver it to development team.
6 designing reports using crystal reports.
Provide a bridge between implementation and training by guiding the customer through a basic orientation of different ERP modules.
Solving clients problems and ensure proper workflow for clients software modules. Designing reports using Report generator.
Support & implement for payroll system and shifts system
design new report using crystal reports
admin for data base using SQL server 2008
training new supervisor and manger how to use shifts systems
management