MAHMOUD ZAKI TAHA, Product Manager

MAHMOUD ZAKI TAHA

Product Manager

El Ajou Group

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree,
Experience
16 years, 10 Months

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Work Experience

Total years of experience :16 years, 10 Months

Product Manager at El Ajou Group
  • Saudi Arabia - Riyadh
  • My current job since October 2013

Provide sales support to assigned territory and/or account
· Assist with project management, pricing, and follow-up calls, as needed, based on basic understanding of business and technical matters
· Consistently meet or exceed revenue targets, cross sell and/or upsell the portfolio, meet territory coverage goals, and achieve KPIs
· Maximize spend across client’s portfolio within each customer account
· Develop strong professional working relationships with customers, partners, and colleagues
· Understand the customer’s key drivers from both business and IT perspectives, and develop relevant solutions to meet customer needs
· Develop and manage accurate sales pipeline information, ensuring timely communication of forecast and accurate changes to customer buying plans, while achieving sales management goals
· Develop account plans in alignment with field sales to deliver on strategic goals, such as revenue, market share, and portfolio spread
· Proactively inform the customer of new product roadmaps, proposing upgrades and transition paths
· Adhere to internal customer relations management system guidelines to ensure accurate data capturing and reporting

Product Specialist at ELAJOU Group Trading Company
  • Saudi Arabia - Jeddah
  • July 2009 to September 2012

I am working as product specialist, for Card printers and bar code printer and for canon scanners with the archiving system 'THEREFORE ' i am dealing with many international brands as CANON, MATICA card printers and EVOLIS card printer, also we have ZEBRA card printer and bar code . Projects with Card Printing Like Jazira Bank EMV (Data Personalization on Smart Chip ) .


My roles :

-Full product understanding (Features, Specifications, Benefits, Packaging and installation) .
-Open new sales opportunities with attractive ideas .
-Asset sales representatives in closing new business opportunities.
-Follow up corporate sales & distributions channels .
-Follow up product media & maketing plans .
-Work closely with sales representatives and Sales managers to determine a strategic approach .
- Site Survey to know customer needs
- Solutions for complex network designs, and making simple and secure designs
-Follow up with the warehouses to execute the delivery of invoices items to the customer .

System administrator at bishara group
  • Kuwait - Al Kuwait
  • February 2008 to March 2009

administering the internal network of the company including active directory server 2003, DNS server, DHCP server, ISA server 2006 and all cisco routers and switches .
also network troubleshooter in the project of ministry of social affairs and labor (services mechanism) .
also i have a good knowledge of SQL server 2000 & SQL server 2005

trainee on System administration at ministry of communication (egypt)
  • Egypt
  • November 2006 to October 2007

this training is from the ministry of communication in the field of computer system administration
certification :
MCP
MCSA
MCSE
MCTS (configuring windows vista client)
see my qualifications at this link:
https://mcp.microsoft.com/authenticate/validatemcp.aspx
Transcript ID is : 792544 & Access code is : M1AHM80D
also CCNA (cisco certified network associate)

system administrator at arabian company for networks and computers
  • Egypt
  • January 2006 to October 2006

my role is to manage the internal network of this company including the active directory (windows server 2003), Public DNS server, Private DNS server, DHCP and the isa server 2004 firewall

Education

Bachelor's degree,
  • at faculty of computer science and information system
  • July 2004

Specialties & Skills

Windows Server 2003
Active Directory
ISA Server
Windows Network Administration
Sales Skills Training
Communication Skills, Ability to work in a team .

Languages

Arabic
Expert
English
Expert
Italian
Intermediate
French
Beginner

Training and Certifications

MCP , MCSA , MCSE , MCTS (Certificate)
Date Attended:
November 2006
Valid Until:
October 2007