Key Account Manager & Product Manager For Microsoft
Solutions Middle East
Total des années d'expérience :14 years, 11 Mois
• Building the relationship between SME and Microsoft by meeting Microsoft ( Azure, EMS & O365 ) teams plus the AM, marketing and BD teams to plan developing SME as a Microsoft partner.
• Focusing More on selling (IaaS, Daas & Paas on Azure platform)
• Training sales people for selling cloud products like O365, Azure & EMS.
• Handling the quota of Microsoft target all over GCC region.
• Visiting the customers for any Microsoft opportunity along with the AM and Presales Engineers.
• Following up with the AM about opportunity closures.
• Managing TSR team for selling Microsoft licenses over the phone.
• Contacting the distributors for getting prices and arranging for training sessions for the team.
• Handling Government Sector all over UAE for selling :
• ( Mobility, virtualization, Cloud Computing, Networking, Data Center, Messaging, Consultancy & Services solutions ) like:
• -VMware
• -Microsoft
• -Citrix
• -Nutanix
• -Riverbed
• -F5
• -Lakeside
• -EasiSMS
• -RightFax
• -IT Outsourcing
• Build and maintain strong, long-lasting customer relationships
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal management.
• Forecast and track key account metrics
• Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
• Assist with high severity requests or issue escalations as needed.
• Responsible for Selling IT Solutions Software and Hardware to corporate accounts in Banking, Oil and Gas sectors and Construction Sectors.
• Responsible for maintaining relationship with customer.
• Work based on Visiting Customer on regular Basis, making follow up calls, Drafting proposals, Presentations, Negotiation and Closing Sales Cycle, updating them with latest Technology, inviting them for Seminars.
• Providing them with cost effective solution on their satisfaction level.
Responsible for Promoting solutions on Big Data, Hyper Converged Infrastructure, Application Delivery Controller, Desktop Virtualization, Application Virtualization, Server Virtualization, Mobile Application Management, Mobile Device management, Print Management, Application Performance Monitoring, Real User Monitoring, E-Faxing, Enterprise Messaging.
Working with Team and Partners to meet the shared objective.
• Identifying and close large opportunities resulting in accomplishment of shared objectives.
Forecasting weekly sales targets and executing them in a given time frame.
Reporting to Vice President Sales.
• Focusing on Saudi Arabia Microsoft Customers and Partners.
• Changing Customer Buying Behavior
• Developing Existing Microsoft Partner to sell more products and achieve more revenue.
• Accelerate the Sales Cycle.
• Achieving High Impact Prospect Engagement.
• Setting Up for Success in the Cloud.
• Cloud Business Model Optimization.
• Marketing Cloud Solutions like O565 and Microsoft Dynamics.
• Packaging and Delivery of Cloud Services.
• Follow up with partners and customers until the opportunity is closed.
1. Manage relationship between vendors and distributors.
2. Managing telemarketing campaigns with the marketing manager to generate new leads.
3. Creating sales plan and calculating Pipeline
4. Arrange Meetings with customers in order to answer their Technical questions or to build relationships with customers.
5. check vendor promotions for best customer offering.
6. Making sure that the targets are achieved.
7. Preparing sales plans and reports.
Job description :
1. Preparing sales plans and reports.
2. Preparing technical proposals.
3. Creating sales plan and calculating Pipeline.
4. Achieve Sales Targets and quotas.
5. Arrange Meetings with customers in order to answer their Technical questions or to build relationships with customers.
6. Contact local Distributors for monitoring stock models and prices.
7. check vendor promotions for best customer offering.
8. Prepare the technical and financial offers for the tenders and practices.
9. Close the deal with customer by delivering the product and making sure of customer satisfaction.
• Maintaining a high-profile Cisco presence in the market place through the creation of win-win situations with customers that turn a sales relationship into a long-term commercial partnership.
• Managing and developing accounts, to maximize turnover and profit
• Handling Cisco Business with a List of Resellers accounts and developing strategic relationship with them and Achieving Quarterly Sales Target with these resellers.
• Hitting personal targets and contributing to overall profitability.
• Controlling costs to ensure that expenditure is being managed in line with budgets.
• Developing and delivering accurate sales forecasts and pipeline in line with business objectives
• Contributing with the Presales Team to provide technical solutions and advices to Resellers, also to the end customers
• Developing a strong sales plan including both existing and potential customers in different Sectors Such as: governmental, Commercial, oil & gas, hospitality and telecom
• Engaging and influencing at all levels within the Partner organization, including Executive management, Sales, Technical and Solution creation areas.
• Collaborating with Metra /Cisco Channel Team to organize, create development/training plans for partners around certifications and specializations where applicable.
• Participates in Train the Trainer sessions
• Designs new training and adjusts existing training according to need.
• Delivers the project specific training (initial, refresher and follow up training)
• Administration and Maintenance of the knowledge databases
• Coordinate escalations of customer issues with Senior agents
• Document suggested additions/deletions to the Knowledge base.
• Attend weekly training calls
• Attend meetings and make contact to source information from the client
• Proactively maintain own knowledge level of the account
• Conduct individual training needs analyses on request and through proactive revisit to trainees
* (2010) Bachelor Of Engineering, Communication and computer Department thebes Academy Cairo, Egypt. o Grade: fair. * Graduation Project (data base Information system using Oracle) o Grade: Excellent.
