IT Pre Sales Consultant
Perfect Solutions
Total years of experience :14 years, 4 Months
with Customers:
•Attended meetings with potential clients to determine technical and business requirements and ensured that all necessary information was collated prior to producing a solution.
•Developed and established strong relationships with strategic clients and industry partners.
•Presented the company products to clients - Showcased drivers and value that supported the business case for the total cost of ownership to the customer in a professional manner and to agreed timeframes.
•Created and confidently delivered technical presentations internally and externally.
•Provided product updates and technical advice to clients - Explained technical capabilities and business benefits of solutions to the customers from engineering level to senior executives.
•Delivered training on solutions and provided product support to channel partners and internal stakeholders.
•Created internal design configuration documentation including network diagrams with technical explanations.
•Worked with Product Management to feedback on issues with current products and provided input around new products.
•Built productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activities.
•Performed technical development as part of the design and development frame work.
•Sold technical solutions to the customer with professionalism and enthusiasm.
•Provided accurate and timely management information, to include - activity reports, bid reviews, project forecasts, KPI’s.
•Adhered to the Company’s Quality and Business Processes.
•Structured and produced compelling sales proposals/commercial and technical documentation outlining the cost savings and business benefits to clients of using Perfect Solutions' products and technologies.
•Assumed responsibility for running a bid team, where relevant.
•Interfaced with the implementation / project team, articulating customer requirement, to ensure smooth transition from Sale to Delivery.
•Effectively demonstrated Perfect Solutions' products and technologies to audiences of varied technical knowledge.
•Working with Sales and Marketing Teams:
•Worked with the sales team to develop selling strategy within the target accounts - Created and delivered effective presentations and sales tools for the sales team.
•Worked with regional sales managers to provide pre/post-sales support - Worked with the sales team to design, propose, and close new deals/opportunities with customers.
•Key Initiatives and Achievements:
•Architectured/designed some of the most complex solutions using the latest technology.
•Initiated pre-sales activities, consulting services and products - Developed projects’ scopes (SOW, scope of work) and prepared proposals.
•Performed competitive analyses.
•Attended industry trade shows, exhibitions, seminars and training sessions to promote products and services.
Gathered functional specifications from the clients.
Managed and set client expectations.
Defined project scope, goals and deliverables.
Executed software development projects.
Produced effective technical and project documentation.
Wrote functional specifications for developers.
Tracked and reported on the status of projects to stakeholders.
Promoted positive team morale.
Ensured harmonious working relationships with key partners.
Ensured that all elements of a project were executed accurately and within budget.
Escalated issues when necessary.
Accurately estimated and met deadlines.
Identified risks and road blocks that may have hindered a project.
Established milestones, anticipating issues, and monitoring adherence to project scope, schedules and requirements.
Was responsible for the overall quality of delivered software.
Mentored members of the project team.
Trouble-shot software and hardware issues.
Monitored and measured performance at the project level.
Drafted and submitted budget proposals.
Estimated and tracked errors.
Managed customer relationships.
Conducted market research, selected and managed subcontractors/vendors.
•.NET
Assisted in the front-end development and documentation, UI development, assist other developers in methodology documentation when needed.
Converted several batch processes from MFC/MC++ to C#.
Utilized the DataGridExtension library from DataGridExtensions to add filtering capability to WFP view DataGrid's. Implemented several filtering controls.
Communicated with customers to implement Web Services.
Scheduled regular production meetings and managed flow of information throughout company.
Foundations of education Curriculum and instruction (English education)
Marketing
Computer Science