Relationship Manager
Dubai Islamic Bank
Total years of experience :22 years, 1 month
- Working new business with high-profile clients and make new relationship for bank.
- Building and sustaining relationship with new customers and clients regarding Corporate banking.
• Organizing my own marketing & sales activities.
Manage the existing portfolio effectively and recommend appropriate credit facilities in line with the bank’s policy to maximize earnings and minimize the risks to an acceptable level.
- Preparing credit recommendations sheets for new or existing customers.
- Apply best credit risk management practices through monitoring customers’ financial performance, projects progress.
- Manage the day to day operations of assigned accounts and ensure delivery of excellent service to the clients’ satisfaction.
- Following up with customers to insure payments are made on time.
- Remedial Accounts follow up in cooperation with (Legal Department).
- Interact with other related departments to adapt all banking aspects and stabilize the proper situation.
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- • Identifying new corporate and individual potential customers and generate new business with regular follow-ups.
• Maintaining good relationship with existing clients & manage their concerns and queries.
• Focus on target market to enhance the business
- Managed a commercial real estate portfolio which included commercial properties finance, construction finance, trade finance and many various Islamic products
- Prepare Credit proposals according to the bank policy and procedures and Shariá guidelines after investigating the clients' financials and credit status in order to assess credit worthiness and determine their eligibility for financing.
- Building, growing and maintaining relationships with corporate and individual clients allocated to develop the maximum potential of the client.
- Developing a client base either by client referral or by allocation from within the bank.
- Identify the segment target market to broad - base the portfolio and pursue growth opportunities towards on boarding of the new clients.
- Attend and solve the issues / problem raised by the customers in a cordial manner.
- Advise clients on market conditions, prices, mortgages, legal requirements and related matters and answer their questions.
- Provide professional advice on products and services to customers and business leads to other units to ensure that business opportunities are realized.
- Follow up of remedial accounts, restructuring of Islamic loans and suggest solutions to extend or reschedule the repayments after re-assessment of customer’s financial position.
- Processed and fully monitored the finance of more than 60 construction projects cases during 2008.
- Worked on relationship management to achieve sales targets and opening new sales channels and create new business partners.
- Advice and assist customers through the mortgage process.
- Pre-credit evaluation on customer financials.
- Following up with the customer after signing of documents until disbursal of payments to the developer. In case of resale cases, follow up with the developers and the sellers, in order to transfer the property title between all the parties.
- Initiate corporate tie-ups.
- Participated in several real estate developers exhibitions (City Scape)
Team Management, Quality Assurance, Solutions Authorship, Exceptions identification, Active evolvement with internal customers, Proper control of documentation / Disbursement, Tracking sheets & MIS preparation, Admin System Access to the Approved/Potential list, Central Bank Reporting and Products development.