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Mahmoud abd el-aziz mokhtar, Digital Marketing Manager - Lead &

Mahmoud abd el-aziz mokhtar

Digital Marketing Manager - Lead &·Al Ahram Investment-

Egypt

Master's degree, Digital Marketing

Work experience

Total years of experience: 17 years, 3 months

Digital Marketing Manager - Lead &

December 2024 - Present

Al Ahram Investment-

Dubai, United Arab Emirates

December 2024 - Present

Supervise team/
Organize, motivate and coach team to achieve target/ Monitor
KPIs, / Develop newstrategies/ Train and onboard new employees/
Teaching newtools/ Resolve conflicts & support team morale.
Company industry:
Legal Process Outsourcing (LPO)

Bank Insurance "Bancassurance"

July 2021 - Present

Misr Life

Alexandria, Egypt

July 2021 - Present

• Developed and managed a diverse range of insurance products, enhancing customer satisfaction and retention.
• Collaborated with cross-functional teams to integrate insurance solutions into banking services, driving revenue growth.
• Analyzed market trends and customer needs to create targeted marketing strategies, increasing product visibility.
• Leveraged digital marketing techniques to promote insurance offerings, resulting in a significant uptick in online engagement.
• Provided exceptional account management, ensuring clients received tailored solutions and support.
• Utilized social media platforms to educate customers about insurance products, fostering a strong online community.
• Transitioned expertise in bancassurance to e-commerce strategies, optimizing sales processes and customer outreach.
Company industry:
Insurance & TPA
Job role:
Banking

Bancassurance- Branch

January 2021 - January 2024

Misr Life Insurance

Alexandria, Egypt

January 2021 - January 2024

National Bank Of Egypt
Lead Generation/Marketing/Team lead/Customer
Support/Appointment Setting/Relationship
Development/Problem Solving/Negotiation/Cold Calls/Admin
Company industry:
Insurance & TPA

Accountant

June 2017 - July 2021

Atyab

Alexandria, Egypt

June 2017 - July 2021

• إدارة وتحليل العمليات المالية اليومية، بما في ذلك حساب وإحصاء المبالغ المالية الواردة من مبيعات المنتجات.
• إنشاء شيكات استلام دقيقة لكل مندوب أو مورد، مما يعزز الشفافية والثقة في المعاملات المالية.
• مراجعة دقيقة للفواتير والخصومات والمرتجعات لكل مندوب، لضمان دقة البيانات المالية.
• إدخال بيانات المبيعات في Excel وتحليلها، مما يسهل تتبع الأداء وتحسين استراتيجيات المبيعات.
• تطوير مهارات في التسويق الرقمي وإدارة الحسابات، مما يسهم في تعزيز الكفاءة وتحقيق أهداف العمل.
• استخدام وسائل التواصل الاجتماعي لتعزيز العلامة التجارية وزيادة الوعي بالمنتجات.
Company industry:
1398
Job role:
Accounting and Auditing

Accountant - Accountant and Auditor/

January 2018 - January 2021

El Ismailia for Industrial and Agriculture Investment "Atyab"

Alexandria, Egypt

January 2018 - January 2021

Oracle Accountant,
Analyst and cash closure Specialist/Inventory Accountant/System
Auditor (End-of-day-Reconciliation and Documentation/Microsoft
Company industry:
Retail & Wholesale

Accountant & Operation

February 2015 - March 2017

SMA/Egypt Pride For Offshore Projects

Alexandria, Egypt

February 2015 - March 2017

Company industry:
Maritime & Marine Engineering
Job role:
Administration

Documentation and Operation

March 2011 - October 2015

Noble Cargo Care

Alexandria, Egypt

March 2011 - October 2015

• Managed the preparation and organization of shipment documentation to ensure compliance and accuracy.
• Executed Export Cargo Permit declarations and effectively submitted permits to carriers/forwarders, facilitating smooth logistics operations.
• Analyzed and identified the best routes for shipments, optimizing delivery times and reducing costs.
• Developed strong attention to detail and organizational skills, essential for effective account management and operational efficiency.
• Leveraged communication skills to collaborate with carriers and stakeholders, enhancing customer satisfaction and service delivery.
• Gained foundational knowledge in logistics that can be applied to e-commerce, digital marketing, and IT solutions for business growth.
Company industry:
Maritime & Marine Engineering
Job role:
Logistics and Transportation

Operation & Purchasing Manager: Lead

January 2013 - January 2014

SMA/Egypt Pride For Offshore Projects

Alexandria, Egypt

January 2013 - January 2014

Generation/Phone
Etiquette/Appointment Setting English/ English
Communications/ New Business Development/ Cold Calls/
Negotiations/ Team Building/ Team Management/ Microsoft
Excel
Company industry:
Maritime & Marine Engineering

Sales Team Lead

January 2009 - January 2012

Ghost For Tourism **Sharm El

Alexandria, Egypt

January 2009 - January 2012

Customer Acquisition/ Sales Proficiency/
Customer Service/ Communication/ Culture Awareness/
Organizational Skills/ Problem Solving/ Team Work/ Adaptability/
Appointment Setting
Company industry:
Travel Agency

Accountant

December 2010 - April 2011

Unilever - Egypt

Alexandria, Egypt

December 2010 - April 2011

• Managed the entry of financial transactions into the accounting system, ensuring accuracy and efficiency.
• Collaborated with the storekeeper to count, sort, and account for inventory, enhancing operational efficiency.
• Analyzed sales data post-discount to provide insights for strategic decision-making and revenue optimization.
• Developed strong organizational skills through meticulous product management and financial record-keeping.
• Utilized digital tools to streamline processes, contributing to improved e-commerce operations and customer satisfaction.
• Leveraged analytical skills to support sales management and account management initiatives, driving business growth.
Company industry:
Marketing
Job role:
Accounting and Auditing

Education

Mount Allison University

July 2024

July 2024

Master's degree, Digital Marketing

United States

GPA (percentage): 96%

GPA (percentage): 96%

Mastering Advertising in the Digital Age

Sidi Gaber Language School

December 2023

December 2023

Master's degree, Business Administration

Egypt

Executive Master Of Business Administration

Alexandria University

December 2023

December 2023

Master's degree, Business Administration

Egypt

GPA (point): 19 out of 20

GPA (point): 19 out of 20

Alexandria University

December 2023

December 2023

Master's degree, Business Administration

Egypt

New Horizon

June 2015

June 2015

Diploma, Web Design

Egypt

GPA (rating): Very good

GPA (rating): Very good

Web Designing Course in New Horizion Center The course included HTML, CSS, JAVA SCRIPT, JQUERY, WordPress

New Horizon

December 2013

December 2013

Higher diploma, Network+

Egypt

Network Administrator and Security Information
View attachment

King Academy

March 2010

March 2010

Bachelor's degree, Management information system

Egypt

GPA (percentage): 89%

GPA (percentage): 89%

College & Certificate: King Academy, Management information system Courses and Training: Oracle, excel, +A

Alexandria University

January 2008

January 2008

Bachelor's degree, Business And Information Technologies

Egypt

Skills

Machine Learning
Expert
Machine Learning
Expert
Social Media
Expert
Social Media
Expert
Business Administration
Expert
Business Administration
Expert
Sales Management
Expert
Sales Management
Expert
Digital Marketing
Expert
Digital Marketing
Expert
Machine learning
Expert
Machine learning
Expert
Accountant
Expert
Accountant
Expert
WORD
Expert
WORD
Expert
Content Creator
Expert
Content Creator
Expert
Social media
Expert
Social media
Expert
BUSINESS ADMINISTRATION
Intermediate
BUSINESS ADMINISTRATION
Intermediate
DIGITAL MARKETING
Intermediate
DIGITAL MARKETING
Intermediate
LEAD GENERATION
Intermediate
LEAD GENERATION
Intermediate
SEARCH ENGINE OPTIMIZATION
Intermediate
SEARCH ENGINE OPTIMIZATION
Intermediate
SOCIAL MEDIA
Intermediate
SOCIAL MEDIA
Intermediate
OFFICE MANAGEMENT
Intermediate
OFFICE MANAGEMENT
Intermediate
CREATIVITY
Intermediate
CREATIVITY
Intermediate
GRAPHIC DESIGN
Intermediate
GRAPHIC DESIGN
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
SYSTEM ADMINISTRATION
Intermediate
SYSTEM ADMINISTRATION
Intermediate
MS OFFICE
Intermediate
MS OFFICE
Intermediate
Networking
Intermediate
Networking
Intermediate
Documentation
Expert
Documentation
Expert
EXCEL
Expert
EXCEL
Expert
E-commerce
Expert
E-commerce
Expert
Lead generation
Expert
Lead generation
Expert
Digital Marketing
Expert
Digital Marketing
Expert
Sales Management
Expert
Sales Management
Expert
Business Administration
Expert
Business Administration
Expert
Machine Learning
Expert
Machine Learning
Expert
Social Media
Expert
Social Media
Expert
Business Administration
Expert
Business Administration
Expert
Sales Management
Expert
Sales Management
Expert
Digital Marketing
Expert
Digital Marketing
Expert

Languages

Arabic
Expert
English
Expert

Memberships

smouha club,, نادي سموحة

عضو مدني

January 1993

Training and Certifications

Certifications
Executive (MBA) Operation Management Oracle Administration Ai for Digital Marketing Canva
Python
Web Design (Front
Mastering Advertising in the Digital Age
Jul 2024
Master Of Business Administration
Dec 2023
Network+
New Horizon
Sep 2013 - Dec 2013
Oracle
new horizon
Jan 2013 - Mar 2013
A+ Certificate
new horizon
Nov 2013 - Nov 2013
Training
Web Design, HTML, Css, jQuery, java script
New Horizons
Jun 2015

Hobbies

  • Swimming
  • Artificial intelligence designs
  • Computer science
  • Swimming
    My Favorite Sport which I played throught it several sports and been professional because my progressive skill In swimming. 17 years of swimming since I was 3 years old in Smouha club Won many medals and two cups.. First Position in the Alexandria Championship First Position in the Republic Championship
  • Long Distance Swimming
    I played Long Distance Swimming while I was playing swimming and toke many medals .. 5 years experience of Long Distance . White Sea, Nile, Lakes, Red Sea and Ocean
  • Taekwondo
    "4" Years Of Taekwondo till the Green Belt
  • Water Polo
    7 years experience in Water Polo Played as Right Wing in my first 4 years cause of my experience in swimming and being fast in and under water, after that I decided to be the goal keeper Because I found my self jumping so high in water and standing high in water for the longest time .
  • Rowing
    I played Rowing for 3 years while I was Playing Water Polo . in the first two years i got experienced in the boat for four rowers with the coxswain, then I decided to change to the single boat as I came stronger and experienced.