Agency Development Manager
Metlico
مجموع سنوات الخبرة :23 years, 5 أشهر
Own and hit/exceed annual sales targets within assigned territory and accounts
Develop and execute strategic plan to achieve sales targets and expand our customer base
Build and maintain strong, long-lasting customer relationships
Partner with customers to understand their business needs and objectives
Effectively communicate the value proposition through proposals and presentations
Understand category-specific landscapes and trends
Reporting on forces that shift tactical budgets and strategic direction of accounts
We, Tabib Care Services is aiming to fill the aforementioned gap in skilled human resources through our talented workforce which includes Physicians& Nurses specialized in concerned segment. Our services are offered in providing support services to elderly/ disabled people, clinical care etc..
• Successfully managed QRs 6-8 million budget projects and successfully achieved the project-scheduled goals.
• Developed and implemented new marketing and sales plans and defined the strategy for the next 5 years.
• Reviewed constantly the customer feedback and then suggested ways to improve the processes and customer service levels, which increased the satisfaction rate.
• Ensured that new clients will grow into a loyal customer base in a specialist niche market by implementing a new loyalty program.
Working hard to reach resolutions and agreements with customers and suppliers.
• Negotiating and managing external and internal procurement and contracting arrangements.
• Identify procurement opportunities and ensuring these opportunities is evaluated and progressed.
• Evaluating the needs of customers and clients.
• Facilitating the re-negotiation of existing contracts.
• Contributing to the business development of the company.
- Plan, organize, direct, control and evaluate the operations of an establishment or department that provides automobile, fire, life, property or other types of insurance services.
-Control and evaluate the operations that finds lenders or lending institutions on behalf of clients seeking a mortgage.
- To be proactive with locating and developing new business in line with the revenue and sales through the appropriate media
- Be aware of the key trends in the market and take appropriate action.
- Have extensive knowledge of competitors and what business is booking into the area.
- Encourage full usage of all facilities to maximize sales.
- Establish key relationships with clients and agencies to ensure maximum exposure and increase revenue.
- To ensure personal presentation is of the highest standards at all times to project a professional image to clients.
- Ensure that all communications with customers are handled within the required time frame and standards.
- Liaise with the rest of the team on a day to day basis to obtain all new sales leads.
- Be aware of company policies, which affect the sales department.
- Ensure that the Finance department is given accurate information for billing if required.
- To provide support and coaching to new team members within Sales Team.
- Assist in other departments during emergencies or as deemed necessary by the General Manager.
- Carry out other duties/tasks outside normal routines but within the overall scope of the job.
Serves customers by providing product and service information; resolving product and service problems.
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Maintains files, including filing of general ledger journal vouchers, accounts payable documentation, and other miscellaneous filings.
Types a variety of documents, reports, and records.
Prints daily accounts payable checks and inserts checks and invoices into envelopes for mailing.
Assumes responsibility for effectively researching, tracking, and resolving
Keeps management informed of area activities and of any significant problems.
Attends and participates in meetings as required.
Handle customer and employee accounts receivable.
Assist with payroll preparation.
1996:2000 Bachelor of Commerce, Accounting Section, Tanta University.
