Mahmoud AbdulRaouf, Unit Head – Information Systems & Security Infrastructure

Mahmoud AbdulRaouf

Unit Head – Information Systems & Security Infrastructure

Combined Group Contracting Company (CGC)

Location
Kuwait - Hawali
Education
Bachelor's degree, Bachelor of Computers and Control Engineering
Experience
19 years, 2 Months

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Work Experience

Total years of experience :19 years, 2 Months

Unit Head – Information Systems & Security Infrastructure at Combined Group Contracting Company (CGC)
  • Kuwait - Al Kuwait
  • My current job since June 2015

• Creation of all top-level OU hierarchies with sub OUs, and appropriate security permissions.
• Creation/deletion/management of objects, i.e. user accounts, groups, workstations, servers, etc. in their OU hierarchy.
• Regularly perform housekeeping duties to keep OU hierarchy clear unused, and objects no longer needed
• Group Policy Object (GPO) administration, troubleshooting, and management
• Manage Group Policy Object (GPO) links in OU hierarchy
• Delegation of authority to others for appropriate object administration in their OU hierarchy.
• Patching/software upgrades
• Secure remote administration of the DCs and member servers managed by the Infrastructure Group
• Install and manage security reporting tools used to monitor changes to the Active Directory and Exchange servers.
• Installing and configuring Anti-Virus system (Kaspersky), Roles, Tasks, and ensure that all devices up to date with Antivirus database version.
• Monitoring changes to domain root and domain controllers OU to ensure unauthorized changes do not occur.
• Review DC event and security logs and take corrective actions.
• Backups and restores on domain controllers
• Plan and manage all migrations and upgrades related to the AD or the DCs
• Manage file server and give users a proper authorization.
• Manage and monitor hardware storage (Buffalo and EMC) and assigned volumes to servers.
• Managing EMC Data Domain, EMC VNX Storage
• Manage and configure VMWare vCenter and ESX/ESXi .
• Managing and Administration Microsoft Office 365.
• Installing and configure VMware and Hyper-V virtual machine.
• Develops new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability.
• Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps.
• Configure and maintain Exchange servers, systems and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security.
• Create and configure mailbox for users and set a proper setting for every user depending on his position.
• Creating a Distribution group, add members and applying setting to these groups.
• Creating and manage a room mailbox that assigned to a physical location.
• Create and configure Email address policies for recipients.
• Implementing and applying security rules.
• Independently analyze, solve, and correct Exchange server issues in real time, providing problem resolution.
• Manage Exchange database and make sure that the Content index state is healthy.
• Monitor database availability groups to make sure of availability in case of hardware failure for one server.
• Assist helpdesk staff troubleshoot complex email issues for end user resolution.

Senior Network and System Engineer at United Arab Institute
  • Kuwait - Hawali
  • February 2011 to May 2015

• Implementing and supporting switched networks; include (VTP, STP, HSRP, Trunking, VLANs, Port Security and monitoring in a multi-vendor environment.
• Deployment and maintaining of enterprise network routing architectures using protocols such as OSPF, EIGRP, RIP, and BGP.
• Plans, designs and implements data connectivity for Local Area Network (LAN) and wide Area Network (WAN) systems & troubleshooting Problems. 
• Installation, Configuration & Maintenance of Cisco core switch.
• Analysis and troubleshooting the network logs and tracks the nature and resolution of problems.
• Implementing and troubleshooting Cisco ASA and FortiGate firewalls
• Implementing and administrating a network management strategy and applications for an enterprise network.
• Expert in installation, configuration, and troubleshooting of operating systems (Windows Server 2008 and Windows Server 2012), including security configuration, networking, setting up domains, Windows Group Policy, Active directory, etc.
• Expert knowledge of information systems and operational processes, across all platforms. 
• Creating group policies, assigning users rights, file sharing with specify user rights.
• Created Group and users depend on Departments and Managed user’s Activities.
• Configured DHCP as well as DNS Configurations and implementation.
• Scripting client and server installs as well as updates.
• Server 2008 and 2012 Clustering
• Files and Folder level Management. 
• HYPER V Preparation, Administration, Configuration, Troubleshooting and Migration.
• Managing all Virtual Machines 
• Managing all VMware Vsphere ESXi from VMware Vcenter.
• Deploying and Creating Virtual Machines, and Configuration.
• Converting physical machines to virtual machines using Vmware converter.
• Research and recommend tools and resources to satisfy operational requirements. 
• Suggesting New Technology in IT & Implementing the same. 
• Provides guidance and assist in the training of IT Operational staff on hardware/operating System software, backup system software. 
• Manage deployments, package creations and overall System Center Configuration Management (SCCM)
• Installation Configuration, troubleshooting and administrating of Microsoft Exchange server and SharePoint server. 

Network Administrator - Information Technology at Qualitas Consulting and Training Co.
  • Kuwait - Hawali
  • March 2008 to January 2011

• Administering switched based network.
• Designing new Ethernet topologies
• Provide Internet accessibility for the users.
• Design and Administer the LAN & WAN communication.
• Monitor and secure the network from hackers through intimate firewall.
• Configuring VLAN, maintaining & troubleshooting LAN & WAN Problems.
• Install and set-up new PC’s LAN, WAN products, cabling.
• Using network protocol models to explain the layers of communications in data Designing and implementing a classless IP addressing scheme for a given network
• Employing basic cabling and network designs to connect devices
• Configuring and verifying router interfaces
• Identifying the characteristics of distance vector routing protocols.
• Using Cisco CLI commands to perform basic router and switch configuration
and verification
• experience for using access control list (ACL) to manage all kind of traffic between devices in the network.
• Demonstrating comprehensive RIPv1 configuration skills
• Using advanced configuration commands with routers implementing EIGRP
• Describe the impact of Voice Over IP and Video Over IP applications on a network
• Describe the components required for network and Internet communications
• Describe, configure, apply, monitor, and troubleshoot Access Control Lists Based on network requirements
• Configure and verify basic WAN serial connections including serial, Point-to-Point And Frame Relay
• Describe the importance, benefits, role, impact, and components of VPN technology

IT Network Engineer at Kapci Coating
  • Egypt - Port Said
  • March 2005 to February 2008

- Manage company’s local area network (LAN), wide area network (WAN) and network segments.
- Assess plans / design specification / detailed requirements for new LAN/WAN systems or upgrade for existing LAN/WAN systems and network infrastructure.
- Working on Cisco devices (Cisco Router 2600), (Cisco switch 3700 & 2960) and connecting devices to the IBM OS400 and As/400.
- Maintain necessary network operation and administration policies, procedures and standards that ensure the safety and security of network systems, services and all related equipment.
- Install VPN connection to different sites.
- Implement / monitor security, firewalls, and internet services. Monitors access control logs, generate audit reports and discuss irregularity with supervisor.
- Install and administer suitable backup solutions for all Microsoft application and data.
- Establish / implements daily activities related to routine and preventative maintenance programs.
- Manage peripherals (e.g. printers, faxes, scanners, etc.) to ensure effective operations.
- Installation, Configuration and administrating MS Exchange Server 2003
- Worked as a sales Engineer in Hardware, Software and computer Networks component, with knowledge of PC peripherals & network components prices.
- Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure
- Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure
- Manage Thin Client for users.
- Working on SAP/R3 Platform
- IT users support, for more than 500 users.

Education

Bachelor's degree, Bachelor of Computers and Control Engineering
  • at Suez Canal University
  • May 2003

Grade (Cumulative): Very Good, Graduation Project: Excellent

Specialties & Skills

Storage Management
VMware Infrastructure
Cloud Computing
Network Design
Windows Server Administration
Domain Name System (DNS), Microsoft Exchange, Backup, EMC
Red Hat Linux, Group Policy, EMC Storage
Windows Server 2008 2012 2016, Azure, Office 365,System Administration, VMware, Virtualization
Operating Systems, Storage Area Network (SAN), Firewalls, Computer Hardware, Windows 7 8.1 10
EMC Data Domain, Troubleshooting, VMware ESXi, Disaster Recovery, Network Administration
Dynamic Host Configuration Protocol (DHCP), Networking, Linux, Technical Support, Data Center

Languages

Arabic
Expert
English
Expert

Training and Certifications

Office 365 Admin Support Skills: Service Management (Training)
Training Institute:
Microsoft Virtual Academy
Microsoft Certified Trainer (MCT) (Certificate)
Date Attended:
April 2009
Valid Until:
April 2015
VMware vSphere: Install, Configure, Manage [V5.5] (Training)
Training Institute:
United Arab Institute
Project Management Professional - PMP (Training)
Training Institute:
United Arab Institute
VMware Certified Associated Data Center Virtualization (VCA DCV) (Certificate)
VMware Certified Professional 6 – Network Virtualization (VCP6-NV) (Certificate)
Cisco Certified Network Associate CCNA (Routing & Switching) (Certificate)
Cisco Certified Network Associate CCNA (Security) (Certificate)
Cisco Certified Network Professional CCNP (Security) (Certificate)
Cisco Certified Network Professional CCNP (Routing & Switching) (Certificate)
Microsoft Certified Professional - MCP: Microsoft Certified Professional (Certificate)
Date Attended:
May 2008
Microsoft Certified Systems Administrator - MCSA: Windows Server 2003 (Certificate)
Date Attended:
March 2009
Microsoft Certified Professional - MCP: Microsoft Certified Professional (Certificate)
Date Attended:
April 2013
Microsoft® Certified Solutions Associate - MCSA: Windows Server 2012 (Certificate)
Date Attended:
April 2013
Microsoft Certified Solutions Expert - MCSE: Server Infrastructure (Charter)* (Certificate)
Date Attended:
May 2013
Microsoft Certified Solutions Expert - MCSE: SharePoint (Certificate)
Date Attended:
April 2014
Microsoft Certified Solutions Expert - MCSE: Messaging (Certificate)
Date Attended:
November 2014
Microsoft Specialist: Server Virtualization with Windows Server Hyper-V and System Center (Certificate)
Date Attended:
November 2014
Microsoft® Certified Technology Specialist - MCTS: Administering and Deploying SCCM 2012 (Certificate)
Date Attended:
December 2014
Microsoft Certified Solutions Expert - MCSE: Communication (Certificate)
Date Attended:
December 2014
Microsoft Certified Solutions Associate - MCSA: Office 365 (Certificate)
Date Attended:
December 2014
Microsoft Certified Solutions Expert - MCSE: Productivity (Charter)* (Certificate)
Date Attended:
September 2016
Microsoft Certified Solutions Expert - MCSE: Cloud Platform and Infrastructure (Charter) (Certificate)
Date Attended:
September 2016

Hobbies

  • Sport
  • Reading