Manager
R.A.AUTOMOBILES
Total years of experience :19 years, 11 Months
• Responsible for selling, closing, servicing and expanding the current customer base within an assigned territory.
• Actively engaging with clients to understand their strategic priorities and working hard to become familiar with the climate of their business.
• Work scheduling that improves employee performance and reduces absenteeism.
• Identifying new trends and methods in the wider marketplace and then discussing with colleagues how they would benefit the company.
• Managing relationships with suppliers, vendors, sponsors, internal clients and community partners.
• Explaining vehicle features, controls, accessories and benefits to customers.
• Conducting daily and weekly sales meetings with showroom sales staff.
• Determining individual and team sales goals.
• Ensuring sales staff comply with company policies, procedures and practices.
• Recruiting and selecting qualified candidates to fill open sales positions.
• Following up all new business opportunities to establish working relationships.
• Branch in charge in developing client/employee performance reviews
• Perform administrative duties: receive client complaints, organize occasional recognition program, declare promotional offers and signoff scorecards
• Investigate product issues and developed proper repair plan
• Estimate effective fixing time and conduct observation strategy
• Research on new product availability in the world market
• Communicate product office and obtain latest arrival product solutions
• Conduct team meetings to find alternate solution if original parts are unavailable
• Lead designer on circuit development
• Review product release documents before final delivery
• Involved in budget management: cost allocation, fund raising, and expense accounts
• Installed complex and enhanced video monitoring devices (Cannon exclusives) for company clients (Toshiba Financials, Front-End customer solutions, Delivery management environment etc.)
• Designed and setup recording devices for major Government and Private assemblies
• Mentored junior technicians on vocational training
• Resolved technical issues for various electronic products included but not limited to TV, VCP, VCR, Camera, Micro-Oven etc.
• Contributed outstanding proposals in product purchasing and budgeting decisions.
• Visited site offices to identify system unavailability and proposed solutions
• Developed circuit design diagrams for critical product difficulties
• Created training tutorials for junior employees/technicians