Mai Almaghlouth

- Lead the establishment of SAMI Autonomous’s HR Function, aligned with Business and Governance Requirements.
- Manage core HR Operations and Strategic HR Initiatives.
- Execute Workforce Planning Strategies.
- Oversee Talent Development and Leadership Programs.
- Govern the Performance Management Framework.
- Responsible for Internal Communications and Employee Engagement.

- Performance Management:
Implementing Performance Management Systems and managing departments scorecards.

- Succession Planning:
Identifying and developing high-potential employees for leadership roles to ensure business continuity.

- Human Capital Development:
Drive talent development strategies that balance technical skill-building with leadership development, ensuring a pipeline of capable and future-ready professionals.

- Engagement Measurement & Action Planning:
Conduct annual Engagement Survey, benchmarking results, and executing focused action plans that respond to employee voice and support a high-performance culture.

- Internal Communications:
Develop targeted communication strategies that promote Talent Management initiatives ensuring clarity, participation, and alignment across all levels.

- Culture Reinforcement Initiatives:
Embed SAMI’s Success Behaviors into daily practices through leadership alignment, recognition programs, and inclusive cultural initiatives.

- Policies and Procedures:
Developing, implementing, and updating HR policies to ensure compliance and operational efficiency.

HR Strategy, HR Budget, Policies and Procedures, Organization Design, Workforce Planning, Compensation and Benefits, Retention Management, Performance Management and Succession Planning.

1. Developing the Succession Planning section overall strategy.
2. Working with line managers to identify critical roles.
3. Working with line managers to ensure timely identification and approval of high potential candidates who will go
through the succession planning program.
4. Briefing the Leadership of succession planning progress, escalate any issues, and provide reports as required.
5. Developing Knowledge Capital Retention Program by identifying the knowledge that is at risk and must be
retained.

1. Maintain and develop Compensation Strategy, Policy and Governance.
2. Deliver Retention programs such as Market Premiums and Gratuity.
3. Responsible for Annual Reward review such as Incentive Plans and Salary Awards.
4. Leading the Talent Management activities such as CEO Talent Review, Succession Planning and HiPo and Early
Careers Programs.
5. Leading Performance Management activities such as Performance and Development review, Poor Performance
Recovery Plans and Coaching and Mentoring.

1. Manage employees annual performance Assessment.
2. Conduct Market Surveys on salaries and total compensations for targeted candidates.
3. Periodic comparison of SAMA Compensation and Benefits with the market to ensure their suitability.
4. Manage medical insurance agreement for SAMA employees.
5. Maintain the employee performance database and ensure that it is linked to the compensation, rewards and
promotions system.

1. Develop, review, and update the Human Resources Policies
2. Follow up on HR KPIs.
3. Prepare and conduct Employee Engagement Surveys to review the performance of Human Resources activities
and measure employee satisfaction.

1. Develop and maintain Recruitment processes including; Strategic Workforce Planning, Recruitment Dashboard
and Recruitment Reporting.
2. Conduct Competency Based Interviews for the managerial job positions.
3. Manage and develop Recruitment teams (Manpower Planning team, Recruitment team and Onboarding team).
4. Meet on a regular basis with Hiring Managers and other stakeholders to enhance communication and expedite
the Recruitment Process.
5. Design and develop workshops in different subjects related to Recruitment for HR Recruiters and Hiring
Managers.

1. Collect the necessary information from the business units to determine Manpower needs.
2. Develop Recruitment Plans for departments.
3. Identify potential from the internal Talent pool.
4. Atract External candidates by using different channels (Job Posting, Career fairs & events and Head hunting).
5. Maintain and update SAMA Recruitment database.
6. Conduct initial interviews and participate in technical interviews with the business units.
7. Follow up and coordinate with successful candidates to finalize their joining.

1. Manage Recruitment (direct and indirect).
2. Compile and maintain a database for local recruitment agencies that provide recruitment services.
3. Ensure a proper screening and short listing of applicants and conduct the first interviews.
4. Build candidate pipelines for current & future demand.
5. Supervise and ensure the timely preparation of Job offer & contract for new hires.

1. Arrange interview for Executive and Professional roles.
2. Coordinate with recruitment agencies.
3. Prepare employees job offers and contracts.
4. Prepare weekly, monthly, and quarterly recruitment reports.
5. Follow up on all administrative maters.

1. Respond promptly to customer inquiries.
2. Handle and resolve customer complaints.
3. Record details of inquiries and complaints to communicate and coordinate with respected departments.
4. Responsible for the Mystery Shopping Program.

1. Atracts potential customers by providing information about products and services.
2. Prepares product and services reports by collecting and analyzing customers feedback.