mai ashraf

• Gathering business requirements and analyzing stakeholder needs.
• Analyzing business requirements and clarifying any gaps with stakeholders.
• Coordinating with development, testing, and infrastructure teams for smooth delivery.
• Supporting application deployment and release management, and production support activities across multiple environments.
• Monitoring application stability and resolving delivery-related issues.
• Ensuring all required documentation, configuration, and approvals are completed before release.
• Coordinated SIT & UAT activities and worked with development teams to resolve defects before production release.
• Tracking deliverytimelines and providing status updates to stakeholders.
• Managed Incident Management activities and supported production issue resolution for banking applications.
• Participated in SDLC phases including requirement analysis, development, coordination, testing and deployment.

• Gathered and analyzed business requirements from stakeholders and translated them into technical solutions.
• Designed and coordinated implementation of new system features and banking enhancements.
• Adding design for change requests in ETHIX core banking
• Collaborated with stakeholders and technical teams during requirement elicitation and solution design.
• Investigated and resolved technical issues and system defects.

Developed and implemented new system enhancements.
Participated in project estimation and planning.
Perform Code reviews to reviewteam members outputs to ensure that the quality ofthe features meets.
Provide technical leadership in the form of mentoring and knowledge sharing with team.
Provide technical advice to project managers and give technical direction to team members.
Collaborate with Product Managers and other team leaders to plan, nurture, and implement an efficient.
Followup with team progress and provide them with mentorship and guidance.
Create and enhance work processes and guidelines for team members.

Contributed to the DMA project by creating a comprehensive decision-aid tool that offers municipalities a clearer view of ongoing projects.
This initiative aimed to consolidate various project types into a single platform, facilitating better decision-making and enhancing operational
efficiency. My work involved extensive collaboration and application of GIS technology to ensure the tool met user needs effectively.

develop Apps to Client Desktop Applications and web Applications Asp.net

Developed, and supported web and desktop applications for enterprise clients, translating business needs into effective and reliable
software solutions.