Office Manager
Thirdwayv
مجموع سنوات الخبرة :20 years, 6 أشهر
Responsible for all social insurance process.
Handle Taxes payments, expenses and payroll.
Prepare, update, maintain and process a variety of forms, reports, bulletins, records, schedules, lists and files according to established policies, procedures, and regulations; verify and post information as necessary to assure completeness and accuracy.
Works with the Director on orientation for new employee and provide necessary information.
Handle all general required Stationary
Negotiation with Hotels on corporate deals to host events Company External events such as Staff meetings
Supervising office-boy & courier attendance, errands, working hours
Responsible for checking monthly bills such as phone bills and DSL Service bill and follow up on their payment
Facility tidiness and neatness
Answering and dispatching phone calls
Manage employees’ attendance and vacations.
Responsible for all filling system.
Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning.
Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions.
Invoicing to funding sources, including calculation of completed units of service.
Disbursement of checks for agency expenses.
Organization of fiscal documents.
Regular meetings with Executive Director around fiscal planning.
Supervise and coach office manager & PRO on a weekly basis.
Manage functions.
Proceed all operations steps related to courses.
Update data in consideration report then send it to PMO director.
Preparing delivery team regional & local bonus report on quarterly basis
liaise between the project managers and the PMO Director for approval then send it to each resource to approve their bonus
Preparing KPIs report with total of cost for each PM, CSS result & Adherence
Upload invoices report then review all invoices status with PMs
Preparing list of projects that is subject to audit in addition to arrange for the Audit meetings.
Open NC for the resources that didn`t send time sheets
Follow up after two days and close NC for them in case they completed
File all documents related to projects
Handle all general required Stationary
Negotiation with Hotels on corporate deals to host events Company External events such as Staff meetings
Internal Events such as New Year’s Party, company farewells, departmental meetings
Giveaways choice, branding and presentation
Supervising office-boys & couriers attendance, errands, working hours
Monitor and enforce workplace culture rules
Responsible for checking monthly bills such as phone bills and DSL Service bill and follow up on their payment
Facility tidiness and neatness
Answering and dispatching phone calls
Sending faxes and immediate distribution of incoming faxes
Escort visitors to their destination
Monitoring of office equipment
Monitoring of telephone calls
Complete handling of renovation for any employee areas, including actual hiring of workers & companies.
Flooring, painting, woodwork, carpentry, electrical & networking.
Assist Proposal Manager in printing, scanning & stamping tender documents then send it with courier or by fax
Updating data in sales force
Supervise OMS info mail and all internal communicate mails
Assign, review, and evaluate the work of professional, technical, and clerical staff.
Interpret and implement quality standards.
Monitor unusual occurrence, report follow-up procedures, and submit monthly reports.
Assist the director with records form revisions and procedures.
Perform other assigned duties as necessary within the realm of the Medical Records Department.
Responsible for knowing current QA regulations and informing the Director of any new and/or revised regulations imposed.
Assist departments with the coordination of audit information, and recommends appropriate data-gathering mechanisms, procedures, etc.
Responsible for achieving a satisfactory working environment between other departments performing quality-assurance studies.
Receive monthly audit reports & make analysis for it then send it to the Quality Management Supervisor.
Follow up the deadline of surveys to make the analysis to the results.
Prepare the monthly action plan & the accumulative reports.
Assist the Supervisor with revisions to the QA plan for staff review.
Assist the ACD/Deputy PM in all their administrative affairs
Assist Admin Assistants in their distribution of new applicant’s “Orientation & Activities Schedule” done by the ACD for the introduction of projects
Assist Admin Assistants in their collecting of required official documents from new applicants and files them into “Student’s Graduation file”
Assist Admin Assistants in their entering of data on MIS regarding students CVs, students attendance, students exam grades, students official documents submitted, “Students follow-up sheet”, Computer and English teachers recommendation’s and evaluation’s on students and the “Graduation Project Evaluation”
Assist Admin Assistants in their floor’s activities i.e. maintaining the cleanliness, tidiness and organization of the reception area at all time
Assist Admin Assistants in their keeping track of the material inventory per level
Assist students in their complains and problems
Assist Admin Assistants in their distributing of materials to students and teachers
Receive pedcards from Instructors
Oversees the Admin Assistants and makes sure they are doing their duties accurately
Fill and discuss KPIs with Direct Supervisor
Assist Admin Assistants in their distributing of Graduation Books, Self Assessment and Certificates
Receive students’ recommendation from English and Computer Instructors to start enrolling them in GRP specialized tracks
Assist Admin Assistants in their filing of the “Exit Interview Form” of students then filing it and entering it on the MIS
Make announcements during the BBSA batch about the BTC and how to join it.
Reply to all phone and walk-in inquiries about the BTC.
Explain to the customers that they are placed in their current levels either according to their exit interview or a new placement test. Enter the customer’s data on Excel Sheets.
Prepare schedules for the new groups passed on the levels.
Contact the customers as soon as the group is completed to start their course.
Submit the books to the customers at the beginning of the course. Follow up with every group during the course.
Make a complete filing system of all the paper work.
Make orientation for new students.
Handling inquires.
Controlling 1000 students.
Handling teacher's problems
Scheduling.
Follow up and call accepted applicants at the beginning of the entry batch
Payment day process and distribute students on MIS
Review the filling by trainee groups' and make sure they have all papers
Follow up the floor to make sure that every thing is right and organize
Submit and receive books & CDs for every level (Refers to books Publicities)
Enter English & computer attendance on MIS daily refers to attendance policy
Daily & weekly reports
Handling any problem at the floor
Follow filling system policy
Responsible for the activity attendance and follow up the trainees punctuality
Responsible for any data entry on MIS ( English Evaluations, Computer Evaluations & any entry gives by SSC)
Meeting with the groups leaders' every week to discus the trainee problems & solving its
Correct names of the trainees that are written wrongly according to name correction sheet
Final revision on every thing during the whole batch
Submit certificate to graduates
Faculty of Education Specialization: Geography