mai kamal, Marketing Executive

mai kamal

Marketing Executive

hikvision

Lieu
Egypte - Le Caire - Gizeh
Éducation
Baccalauréat, Mass Communication And Media
Expérience
3 years, 6 Mois

Partager Mon CV

Empêcher usager


Expériences professionnelles

Total des années d'expérience :3 years, 6 Mois

Marketing Executive à hikvision
  • Egypte - Le Caire
  • mai 2020 à février 2021

Marketing products through social media and the phone to contract with our company

*Knowing the specific customer request and creating an attractive offer to contract with our company

*Create trust with the current client in order to encourage the owners of our company

Account Manager à R2s logistics
  • Egypte - Le Caire
  • août 2019 à avril 2020

*Responsible for everything related to the client in company .
* Solve the cuatomer problems to get the customer to be satisfaction.
*Track thr customer invoices and Handel with the finance team.
*setup a meeting with new customer to explain the traning and type of handling.
* sending a daily, weekly and monthly report for all clients.

Cuatomer service à R2s Logistics
  • Egypte - Le Caire
  • septembre 2017 à août 2019

*Answering customers and clients questions
*Handling the customer concerns complaints
*Connection with customers via phone, email or social media
*Resolving customers issues
*Maintaning customer satisfaction
*Build a good report with customers over the phone .
*Track, documnts and Retaieve information in call tracking datapase .
*Following up the customers by making a calls

Customer Service Representative à R2s Logistics
  • Egypte - Le Caire
  • septembre 2017 à août 2019

*Answering customers and clients questions
*Handling the customer concerns complaints
*Connection with customers via phone, email or social media
*Resolving customers issues
*Maintaning customer satisfaction
*Build a good report with customers over the phone .
*Track, documnts and Retaieve information in call tracking datapase .
*Following up the customers by making a calls

Customer Service Representative à R2s Logistics
  • Egypte - Le Caire
  • septembre 2017 à août 2019

*Answering customers and clients questions
*Handling the customer concerns complaints
*Connection with customers via phone, email or social media
*Resolving customers issues
*Maintaning customer satisfaction
*Build a good report with customers over the phone .
*Track, documnts and Retaieve information in call tracking datapase .
*Following up the customers by making a calls

Éducation

Baccalauréat, Mass Communication And Media
  • à Benha University
  • juillet 2017
Baccalauréat, Mass communication Department
  • à Benha University

courses: English course In Ministry of defense language institute •Positive student … learning public relationships •Microsoft Office complete package

Specialties & Skills

MICROSOFT OFFICE
Zoho System
outlook
teamwork
Anlization
logistics management
Multitasking
PRESENTATION SKILLS
team leadership
interactive
Hard wokring
operation
public relation
marketing
problem solving
logistics

Langues

Anglais
Expert