مي منصور

Managed customer records and booking information.
• Updated databases and maintained accurate customer data.• Responded to customer inquiries via phone and email.
• Resolved customer issues while maintaining detailed records.
• Assisted with administrative and reporting tasks.

• Handling Hotels reservations (Domestic / International)
• Receiving booking request and handle the reservation till getting
hotel final confirmation.
• Follow up on hotel payment.
• Receive and handle complains related to after sales reservations.
• Solving any problems that might occur with external parties regarding
payment / reservations.