Asst. Manager - Business Operation and Analyst
CignaTTK Health Insurance
Total years of experience :16 years, 8 Months
• Communicating with Healthcare provider for contracting.
• Communicating with Healthcare provider for Pre-Authorizations and Settlements.
• Negotiation of Package and discounts
• Implementation of innovative projects
• Grievance management.
• Arranging camps, health talk, collecting feedback and analyzing them.
• Collecting feedback from Healthcare provider and reviewing with senior.
• Intradepartmental communication for updates
• Preparing and consolidating report.
• Corporate relation for existing corporate and empanelment of new corporate.
• Empanelment and engagement of TPA
• Identifying sources of business development
• Communication for increasing brand through different activities
• Coordination for driving camp activities successfully.
• Opening to closure of loop for camp.
• Taking care of patient at camp and hospitals to create pipeline of loyal patient.
• Managing and developing new business.
• Handing corporate relation’s team and providing them training for achieving sales target.
• GAP analysis and identifying best possible way to increase the quality of service for better result.
• Collecting feedback from corporate.
• BTL and ATL activities
• Preparing and consolidating Daily Report.
• Organizing training sessions at Hospitals, Nursing Home, Institutes for eastern region
• Planning and execution of Marketing Activities to promote Company's brand.
• Maintaining Event Calendar.
• Coordination for Participating on Events.
• Corporate tie-up for selling training module.
• Marketing and sale of International Journal in Madhya Pradesh, Rajasthan, Chhattisgarh, Jharkhand, North east and West Bengal.
• Administrating placement department (tie-up with hospitals, sourcing nurses, conducting interview, coordinate with organization for final interview of selected candidate)
• Manage relationship with existing agencies and building new agency for lead generation and conversion to overseas education.
• Training of new staff.
• Daily reporting to Head Office.
• Preparing presentation for meeting-BDU
Orion CALLTECH (A unit of Orion Edutech Pvt. Ltd): Nov 2009-July 2010
Location: North
Designation: Area Development Manager
Reporting to: Zonal Manager
Roles & Responsibilities: Management of Operations (Sales & Marketing activities) of all the centers.
Responsibility includes: ➢ Primary sales of brand (Franchisee development) to generate revenue.
➢ Planning & Development of new strategies to promote Company's brand, i.e. Media Planning, ATL and BLT activities
➢ Managing Centers' operations in Northern Region
➢ Coordinating with subordinates to achieve sales target.
➢ Recruitment and training of BDM, Marketing executive and Counselor.
SIMT: Sept 2007-Nov 2009
Location: Kolkata
Designation: Faculty Cum Administrator
Reporting to: Branch Head
Roles & Responsibilities: Organization tie-up and first round on interview
Responsibility includes: • Heading marking functions
• Recruitment of faculty and marketing staff
• Designing and implementation of class for MBA,
• Teaching Nursing Students on Management Paper,
• MBA & BBA subjects tought:- General management, Business Communication, Organisational Behaviour, Marketing Management, Strategic Management
• Preparation of course content.