ميس  الحلواني , Human Resources Associate

ميس الحلواني

Human Resources Associate

UNICEF

البلد
الأردن - عمان
التعليم
بكالوريوس, English
الخبرات
6 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :6 years, 8 أشهر

Human Resources Associate في UNICEF
  • الأردن - عمان
  • أشغل هذه الوظيفة منذ أبريل 2020

Key Duties:
• General Support & Business Partnering.

Key Accomplishments:

1. Monthly updated staff list saved in SharePoint.
2. Monthly updated contracts lists saved in SharePoint.
3. Updated UNLP Tracking List for Amman Staff.
4. Track ID Card numbers issued in UNDSS list
5. Keep track of individual consultancies.

• Support in processing of entitlement and benefits.

Key Accomplishments:

1. Manage and collect attendance records for Amman staff.
2. Conduct attendance reconciliation for Amman staff.
3. Processing of various personnel actions for Amman staff.

• Support in Recruitment and Placement.

Key Accomplishments:

1. Support with electronics Job Classification.
2. Testing Support - provide support to the HR Specialist with conducting testing and compiling test results.
3. Interview Support - invite candidates for interviews and take notes on interview panels.
4. Download TMS reports and update Requisitions.
5. Support with onboarding process for Amman-based staff.

Case Manager في UNICEF
  • الأردن - عمان
  • أبريل 2018 إلى أبريل 2020

Yemen Outpost in Amman
Key Duties:
• Grievance and Beneficiary Case Management.
• Beneficiaries Data Input & Management.
• Case Assistants Supervision.
• Support Case Management Supervisor in Field Work Plan development.
Key Accomplishments:
• Apply the Grievance Protocol to Case Management correctly at the Call Centre.
• Log-in beneficiaries’ grievance and work with team to find solutions.
• Manage beneficiary data input correctly.

Department Coordinator
  • فبراير 2017 إلى يونيو 2017

Department of Pathology and Laboratory Medicine, King Hussein Cancer Center
Key Duties:
• Operates office equipment as required. Transcribes information form handwritten drafts.
• Receives telephone calls and visitors, answers routine questions, and takes messages.
Refers other matters as appropriate.
• Secures and presents information as requested from files, library or other sources.
• Creates and maintain information and filing systems, records and indices, including follow
up and confidential matters.
• Receives sorts and distributes incoming mail.
• Prepare routine Bilingual English and Arabic correspondence and routes completed
correspondence for signatures. Reviews outgoing correspondence for proper format,
enclosures, grammar, etc.
Key Accomplishments:
• Technical writing pathology reports.
• Entering phlebotomy tests to the systems.
• Provided excellent support to team members.
• Department activities were well coordinated and scheduled in a timely way.

الخلفية التعليمية

بكالوريوس, English
  • في Al-balqa` Applied University
  • يونيو 2014

Specialties & Skills

BENEFITS ADMINISTRATION
CALL CENTER
COMMUNICATION SKILLS
CONTRACT MANAGEMENT
ELECTRONICS
FILE MANAGEMENT
HUMAN RESOURCES
LOTUS NOTES
MICROSOFT MAIL
OFFICE EQUIPMENT

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

Call Center & Customer Service (تدريب)
معهد التدريب:
Luminous Technical College
تاريخ الدورة:
November 2017