EPM Applications Implementer
TechChef
Total years of experience :2 years, 4 Months
•Responsible for implementing applications in different EPM (Enterprise
Performance Management) Projects through Oracle / SAP / Microsoft tools
• Analyzes business and user needs, documents requirements, designs, and
specifies functional and technical solutions, and provides project management
through solution implementation under the supervision of other senior resources.
• Develops and maintains a complete and accurate understanding of how one or
more business units conduct their business.
• Maintains detailed knowledge of the business's current technology and
infrastructure.
• Takes ownership of problems or support issues that arise in the operation of
assigned business systems, ensuring that all issues are resolved in an expedient
fashion and to user satisfaction.
• Works with all company teams to implement and support production environments
and participates in the ongoing analysis of new releases, including setting up,
testing, and implementation when appropriate.
• Works with end-users to provide functional and technical expertise for system
issues.
• Deliver functional consulting and education services at customer sites.
• Build know-how and develop expertise in domain field products.
• Engagement in projects may include various project roles such as project
coordinating team leading in addition to implementation consulting.
Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
•recorded contact information of customers and potential customers in an internal database.
•Set up appointments with interested customers according to scheduled availability
•Explained product prices and packages, answer questions and addressed concerns of customers INTERNSHIP