Case Service Manager
Global Visas
Total years of experience :14 years, 2 Months
Global Visas is the largest and best immigration company in the world. Our exciting mix of solicitors, ex-immigration officers and immigration experts work together to get you the visa you need to make your dreams come true.
Global Visas has offices in Dubai, along with several more branches all over the globe. Size does matter when it comes to immigration, so rely on the world’s leading immigration company to provide the support and assistance you will require in the first few years after arrival - from extending your visa to general legal advice. Due to our size and coverage you can be assured we will be with you every step of the way.
Applying for immigration through Global Visas is just the beginning. We offer comprehensive relocation solutions, from shipping your belongings to opening a bank account to finding a home.
Key Responsibilities:
Receive new clients on a regular basis
Complete client in depth consultation via conference call hand over from sales. Take on the client from that point.
Communicate with client via CRM and online log in area only after client documents have been received.
Collect all payments from client as they fall due for collection.
Close all files where the client has not provided documents in line with our Clients Care Letter in time. Leaving the client understanding and satisfied.
Prepare all clients application forms and submit to Government official cases that have all documents.
Reach target agreed with your manager for cases submitted per month or closed with full payment taken.
Deal with all compliant and refund issues so the company brand is not adversely affected.
Assist in the development of product training material.
Al Mansoor is a UAE based company that was established 1971. Over this time, Al Mansoor have been actively involved in supplying various services to the oil and Gas industry and evolved into high technology specialist company. Al Mansoor is a pre-qualified with all the major Oil and Gas companies in both government and private section in the middle east. Furthermore, they provide onshore and offshore Oil and Gas field services including Manpower.
Key Responsibilities:
Manage and support as team Leader for the company’s Profile & Brushers.
Coordinate with consultant & brokers to provide the scheme to suit the company.
Instruct I.E. receptionist, Clarks and Administrators that reports to me.
Interview candidates for various roles.
Overseeing the Human Resources department staff and handling all issues involving employee complains or questioners that cannot be answered by other staff.
Insure other departments understand all necessary aspects and needs of HR development, objectives, purposes and achievements to director level.
Manage and provide camps for laborers.
Manage and support as team leader in participating at ADNEC Exhibition.
Attending various meetings onshore and offshore sites.
Partner with business to develop and execute broad recruitment strategies.
Partner with management to successfully onboard new hires.
M'Sharie It’s a fully owned subsidiary of Dubai Investment that focuses in Private Equity Investments in medium and large scale establishments in the Middle East region. It is one of the gulfs leading investments companies.
Key Responsibilities:
Handled matters with various Subsidiaries.
Help create a new HR Manual.
Handle Subsidiaries labourers.
Set up and coordinate meetings and travel arrangements.
Maintain hard copy and electronic filing system. Maintains and control the record system, ensures safekeeping and orderly filling of reports, contacts and other correspondence for easy retrieval.
Performs other duties as maybe assigned or required by the job.
Dubai Bank is a Shari’a compliant that provides financial products and services that compliments today’s lifestyle.
Key Responsibilities:
Worked with Business Intelligence Team that handles the banks Database to add and retrieve information and using most recognisable programs such as Oracle and SQL Server.
BS with Honours, University of East London Internship I.T Dep, Dubai bank