Maitha Khamis Rashed Markhan

Dubai Health Authority (Dubai Hospital) - Quality & Development Office
Quality & Accreditation Officer (2006-present)
Assistant Admin Officer 24/12/ 2005
Working with Hospital’s Administration in Achieving Joint
Comission International Accreditation (JCIA) Third Times (2007, 2010, 2013)
Working with Dubai Government Excellence Program Committee as Team Member from Dubai Hospital
Reviewing JCIA Standards to update DH Policies
Auditing Patients files (Time Out Non OT Sittings, Conscious Sedation, High Alert
Medication Audits)
Entering DAMA (Discharge Against Medical Advice) to get Monthly Data.
Entering Number of Appreciation Letters Monthly & Quarterly.
Following up Incident Reports and analyze them monthly and yearly for hospital KPIs
Auditing patients’ files Anesthesia, Surgical &Time Out and entering the data to get monthly performance (data entry)
Internal Audit in Patients’ Wards: Pain Audit, High Alert Medication Audit
Writing reports about Facility tour (Tracer) in Hospital’s Wards
Presenting lectures about International Patient Safety goals (IPSG- JCIA Standard)
Creating and designing booklets, brochures, flayers and posters for hospital
Creating Movie about International Day for UAE and Quality Week Hospital Wide.
Designing Power Point presentation for Quality Lectures
Managing files
Follow up and coordinating with other departments
Answering and transferring calls and sending emails